Customer Ratings & Reviews

We are constrained in the width, and it fits in the space available, and the doors open wide despite the wall to the left. It is much larger than the old refrigerator. The added height and depth works good for a 33-inch refrigerator. It is quiet and looks good in the Kitchen. Items in the door stay as cold as items on the shelves.

Purchased this fridge as an open box sale item. Very happy with my purchase as when I went to see it, only one visible ding in the door. Hardly noticeable and is low so you really don’t notice it. Delivery was great, they came in and removed my old fridge and setup my new one. They were extremely service oriented and asked if there was anything else they could do for me. If I need another fridge or appliance, I’d do it again! Great experience at a great price!

So far so good. Works great. Love the ice maker. Two sizes of ice cubs is very nice. The water station is a great idea.

We've been very happy with this purchase and Samsung has done the right thing by moving the ice make to the freezer section, which they didn't do on previous models. Love the different size ice cubes and the water container and dispenser.

Much quitier and less running compaired to the old clunker.

I love this Fridge! The water station so great and very convenient! The Fridge so far is working well and it fits in our small kitchen

I was discouraged when I had to purchase a smaller fridge due to size restrictions but this fridge is the best option for this size and we have been pleased with it! The beverage center is the best part along with the double ice maker!!

Lots of room and door containers are very handy and roomy great looking

Perfect size, the set up is convenient for my small kitchen. Lighting is good too for the middle of the night drink.

Spacious inside and yet fit into a smaller space. Easy to use love the beverage center and freezer on the bottom with two sizes of ice

We love the refrigerator has more room then the last one we owned, love the two different sizes of ice.

Amazing!!!! Side water filter is the best feature! You can control it from your phone as well!!

Our new Samsung refrigerator seems to be just as roomy as our old, larger one. Plenty of space for all of our food. The freezer is surprisingly more spacious than we expected. The water dispenser is inside so obviously you need to open the door to use it, but the upside is the nice, clean look outside which we really like. It’s only been a month, but we’re happy with our purchase.

Nice effective layout. Convenient spacing on doors. Love the automatically filled water pitcher on the door, you can quickly pour filtered cold into a glass in 2 seconds.

We have had our fridge for almost a month and have had no issues. The geek squad guys were amazing and showed us how to use the features. We love the beverage center!!!

Love the new fridge the double ice and beverage section

Love the refrigerator, but the freeze door already has dents on it. We are a couple in our 60’s so no little kids or pets. I’m going to call Best Buy and Samsung to see what they can do about our problem!

The open box items are an incredible value at Best Buy!

Does this refrigerator come with install asembly service?

Purchased: 12/20/2024 Broke: 12/29/2025 (just out of warranty) Pros: - None worth mentioning given the issues Cons: - Failed just after warranty expired - Expensive and time-consuming repairs - Difficulty finding replacement parts - Poor customer service Review: I purchased this Samsung refrigerator for $1737, expecting a reliable appliance. Unfortunately, it broke down just days after the warranty expired, with the water and ice dispenser completely failing. The repair process was a nightmare: 1. PC Richard's warranty service was unhelpful 2. Local repair person couldn't source parts ($150 for diagnosis only) 3. Had to use Samsung's repair service, which took over a week to arrive Total repair costs: $587 (nearly 40% of the original price) - $120 for Samsung's service visit - $188 for parts - $95 for labor - Plus $150 for initial diagnosis The refrigerator was non-functional for almost 3 weeks, causing significant inconvenience. Given the high cost, premature failure, and difficult repair process, I cannot recommend Samsung refrigerators. The combination of poor reliability, challenging repairs, and expensive service makes this a regrettable purchase. I strongly advise against buying Samsung refrigerators. The potential for costly breakdowns and the hassle of repairs far outweigh any benefits of the appliance's features or design.