Customer Ratings & Reviews
- Model:
- NA36N7755TG
- |
- SKU:
- 11619469
Customer reviews
Rating 4.3 out of 5 stars with 222 reviews
(222 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great cooktop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five burners with four different BTU outputs makes this product very versatile. The grates are very heavy duty, as is the included griddle that covers two burners. Burner controls are all in front, which allows for easy access and is a safer placement than side controls.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Not a good choice for gas cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very disappointed with the 30” Samsung gas cooktop performance. Two service calls within the first six months of ownership. #1: Large center gas burner uneven gas/flame distribution. This resulted in skillet hot spots and burnt food. We found it necessary to continuously rotate the skillet to avoid uneven cooking and food sticking. #2: Front right burner is also burning unevenly. Service call pending two week from previous call. Today, I attempted to use the front left burner and after some use, When my grandson arrived home, he indicated he smelled gas. I checked the burner and discovered it had stop burning but still emitting gas. This is totally unacceptable. Uneven flame distribution is an inconvenience. Random flame shut off is downright dangerous and can result in loss of life. I Google this incident and discovered others have had the same experience. Currently sitting in my kitchen freezing with the windows and doors open to evacuate the the gas residue. I will need to replace.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment in having to deal with all this with your Samsung cooktop, AmosB.
We suggest contacting us via the options below to speak with a live representative to assist you better with what occurs with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 5 out of 5 stars
Great Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooktop looks amazing in our kitchen. Its dual power heat is a great addition and it came with a griddle, which we love! The instructions were super easy to follow
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to hear that this cooktop is the perfect addition to your kitchen. Thank you for being the best part of Samsung. ^Lo
Rated 5 out of 5 stars
Biyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm s an amazing product very efficient easy to clean and works amazing
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very sharp looking and professional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out consumer reports and this was top rated. It works great, looks great and love the WiFi capability. Very happy with purchase.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
4 stars, only 1 small complaint.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very pleased with this product. The only complaint I have to mention is when I clean it, the burners themselves (not the grids) will knock around kind of easily. Its easy to put them back on, but just a pain is all. The cooktop looks very sleek and the install crew did a nice job installing this. I'm very satisfied w/ this purchase.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good gas range top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this stove top, looks high end, with heavy cast iron grills and LED lights which let us detect if everything is turned off while we don't need them. The placements of the burners are good. A small problem being the center burner may needs a few starts to get lit. It does not happen all times but once in a while.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great cooktop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new cooktop! 22k BTU burner is HOT HOT HOT! Aside from functionality, the unit itself is very pretty.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good Cooktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the 20,000 BTU burner is great for getting a boil quickly or searing something. The connectivity and app are kind of useless. You obviously cant control it by the app, it only shows if the burner is on or off which you can tell by the blue light under the knobs. The griddle is probably fine for pancakes and such but might be harder to clean than a pan. You wouldn't be able to use it for bacon because there is no where for the grease to go and would probably cause a fire. All in all we like it a lot.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Cooktop Gas Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is offers the capability of greatly expanding our culinary preparation skills. Quick heat, skillet, wok... Burners for different functions (super heat/warm/.... Not sure why we "need" wifi, but there it is. Like the lighted control knobs letting you know gas is on.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my gas cook top! Works great. Love the additional skillet it comes with. Easy to clean and looks beautiful
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Gas Cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Easy to clean, high power burners and a great work surface. Built in wifi is nice but not necessary.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this cooktop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best appliance I purchased so far. The 22,000 BTU is wonderful when cooking Chinese food when high heat is needed. I have been only using the center burner although the other works as well. The blue LED light is a great indicator for my kids when they cook. They don’t have to second guess if the fire is on or now. The Bluetooth or WiFi didn’t provide me much help since I don’t have a Samsung hood. I’m sure if you have a Samsung hood, it’ll be great combination. So far, I’m really happy with this cooktop.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo
Rated 5 out of 5 stars
Solid built cooktop, very happy with purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had this installed in our new home. My first experience with a gas cooktop. I like how sturdy the unit is constructed and the grates fit quite nicely. The burners are easy to light and cook evenly. One of my favorite features that other companies do not have is the knobs are metal which eliminates worry of melting by placing a pot too close. The blue backlit knobs are a great safety feature to let you know a burner is on.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stove top range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new stove top it is the best, it is also easy to clean Liz
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Kitchen upgrade
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this as part of a kitchen up-grade package. Love it!
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Terrific cooktop. Highly recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this stove is everything we expected. It was the highest rated model by Consumer Reports and it's well deserved. It performs beautifully, it looks beautiful and the included griddle and wok accessories are very useful. If I had to pick a flaw, I'd point out that the Bluetooth functionality is pretty useless, but then I don't think there's much more functionality it could provide on a gas cooktop.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cooktop Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been our number one brand t go to- but this cooktop takes the cake! It is sleek, stylish and the burners specially the middle one heat any food within a couple of minutes.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall cooktop. Much easier to clean than the black stainless steel (same model) we original ordered and returned. Depending on the pot your are putting on the burner. The flame can get closer to the nob and it can get hot. Overall a satisfactory purchase so far.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not built for the long term
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would consider another manufacturer, or purchase a parts warranty. The stovetop works fine, but the knobs are held in place by plastic and three out of five of them have cracked. the cost to replace a single know is more than $200 on the Samsung Parts store. I contacted Samsung and they were not willing to help in any way.
This review is from Samsung - 36" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel
No, I would not recommend this to a friend






















