Customer Ratings & Reviews
- Model:
- NZ36K6430RS
- |
- SKU:
- 12371936
Customer reviews
Rating 4.4 out of 5 stars with 37 reviews
(37 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great electric stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove at an affordable price. Would definitely recommend!
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Great news! Samsung is pleased to have you as a satisfied part of our family. ^Lo
Rated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t use it yet but it looks pretty nice, exactly what I was looking for
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is perfect. Works great. Couldn't be more happy
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice looking black stainless electric cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful cooktop, we needed a new one and loved the black stainless color so we got this one on sale. My wife loves it, she loves cooking on it even though it's electric.
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great item on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great purchase works wonderful just love it only con is the inability to get the spacer surrounding the cook top no way to find one
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as it was installed I was so excited to start cooking on my new Samsung cook top . Food came out amazing and delicious !!!
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great cook top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cook top matches all the other appliances we bought from best buy.
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Toy for new home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant wait to cook some bacon and eggs on this sexy thing
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not a good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice but product width were 1/2 inch off would not fit. Would buy again if it were the correct size. Just would not purchase anything else from Bestbuy!!!
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Better than Whirlpool by far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. It is better than the Whirlpool cooktop I had for just under 2 years. The Whirlpool glass cracked and broke suddenly and heat distribution was notoriously uneven. This one is consistent in its heat distribution and controls are great!
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only just begun to use it. Had my GE Profile for 20 years so adjusting to a new way of doing things. So far, no complaints. Wish the under electrical box was smaller so I didn't have to remake my drawer.
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Black Stainless Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this Samsung cooktop matches the black stainless steel LG appliances we bought! The rapid boil burner is a huge bonus to speed up the boiling process.
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Customer who is being ignored after paying $599.99
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Rating at this time because the Trim kit was not received. William Damato of The Emeryville Store has not responded to my emails. and the "Samsung 36" Cooktop with WiFi and Rapid Boil -Stainless Steel" has not been installed.
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Do not stress the scratches come off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is excellent but do not use old pots to cook. Make sure your pots have the rim around the bottom so they do not spin while you are cooking. I had to buy new pots. For the scratches you can use Magic glass cooktop daily cleaner or Magic glass cooktop cleaner and polish. Spray the daily cleaner let it sit for a few minutes, use a moist microfiber towel to wipe it down. The burners I used the first time I cooked had scratches due to my old pots. But once I started using the daily cleaner, the scratches are all gone. The stove is beautiful. I am pleased with my purchase.
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has 2 large burners with 3000 W high power so you can rapid boil. Two smaller burners close aligned so you can use similar to a bridge element. Smartthings app let's you check to make sure the oven is off when you are out. It will not allow you to control the oven remotely. Probably a good idea. Looks beautiful.
This review is from Samsung - 36" Electric Cooktop with WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to highlight the fantastic features of this cooktop. We are excited to have you as part of the Samsung family! ^Lo
Rated 3 out of 5 stars
heats up fine, but knobs keep breaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok...the biggest problem I have are the knobs keep breaking...and even though we bought a warranty, it's not covered for some reason. It's really hard to turn a few of the top knobs and it breaks. Not worth it if you keep having to buy replacement knobs at over $100 a piece.
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We all want our appliances to last longer. Let us help you with your cooktop.
Please read and follow the steps on the link below to help you with the cooktop knobs.
Samsung Range knobs may be activated by inadvertent push and turn.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Also, to check the availability and compatibility of your cooktops range knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147812826) to help our team pull up your information.
Have a great day.
^Aloe
Rated 1 out of 5 stars
In time, it wont work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this cooktop for 6 years, after 3 years the biggest burner stopped working. Samsung is impossible to deal with for service. Pretty frusterating when you have over $10k worth of appliances from them in your home and this is the 3rd appliance to have problems.
This review is from Samsung - 36" Electric Cooktop with WiFi and Rapid Boil - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let us look for other solutions to one of the burners that stopped working, Brian.
When cleaning the knobs on your cooktop, make sure to re-attach them in the correct orientation for best results.
The below link is the user manual for your model. Turn the pages 16-18 for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417163857604/NZ36K6430R_DG68-00822A-05_EN-MES-CFR.pdf
You may also refer to this link:
One burner does not work:
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145789006, to help our team pull up your information.
Have a great day.
Melardo










