Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,294.00

Customer reviews

Rating 4.4 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    Great electric stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stove at an affordable price. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! Samsung is pleased to have you as a satisfied part of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use it yet but it looks pretty nice, exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect. Works great. Couldn't be more happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking black stainless electric cooktop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful cooktop, we needed a new one and loved the black stainless color so we got this one on sale. My wife loves it, she loves cooking on it even though it's electric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great purchase works wonderful just love it only con is the inability to get the spacer surrounding the cook top no way to find one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as it was installed I was so excited to start cooking on my new Samsung cook top . Food came out amazing and delicious !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cook top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook top matches all the other appliances we bought from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toy for new home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant wait to cook some bacon and eggs on this sexy thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice but product width were 1/2 inch off would not fit. Would buy again if it were the correct size. Just would not purchase anything else from Bestbuy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Whirlpool by far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. It is better than the Whirlpool cooktop I had for just under 2 years. The Whirlpool glass cracked and broke suddenly and heat distribution was notoriously uneven. This one is consistent in its heat distribution and controls are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung cooktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only just begun to use it. Had my GE Profile for 20 years so adjusting to a new way of doing things. So far, no complaints. Wish the under electrical box was smaller so I didn't have to remake my drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Stainless Cooktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this Samsung cooktop matches the black stainless steel LG appliances we bought! The rapid boil burner is a huge bonus to speed up the boiling process.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer who is being ignored after paying $599.99

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Rating at this time because the Trim kit was not received. William Damato of The Emeryville Store has not responded to my emails. and the "Samsung 36" Cooktop with WiFi and Rapid Boil -Stainless Steel" has not been installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do not stress the scratches come off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is excellent but do not use old pots to cook. Make sure your pots have the rim around the bottom so they do not spin while you are cooking. I had to buy new pots. For the scratches you can use Magic glass cooktop daily cleaner or Magic glass cooktop cleaner and polish. Spray the daily cleaner let it sit for a few minutes, use a moist microfiber towel to wipe it down. The burners I used the first time I cooked had scratches due to my old pots. But once I started using the daily cleaner, the scratches are all gone. The stove is beautiful. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 2 large burners with 3000 W high power so you can rapid boil. Two smaller burners close aligned so you can use similar to a bridge element. Smartthings app let's you check to make sure the oven is off when you are out. It will not allow you to control the oven remotely. Probably a good idea. Looks beautiful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to highlight the fantastic features of this cooktop. We are excited to have you as part of the Samsung family! ^Lo Samsung

  • Rated 3 out of 5 stars

    heats up fine, but knobs keep breaking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok...the biggest problem I have are the knobs keep breaking...and even though we bought a warranty, it's not covered for some reason. It's really hard to turn a few of the top knobs and it breaks. Not worth it if you keep having to buy replacement knobs at over $100 a piece.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We all want our appliances to last longer. Let us help you with your cooktop.

      Please read and follow the steps on the link below to help you with the cooktop knobs.

      Samsung Range knobs may be activated by inadvertent push and turn.
      https://www.samsung.com/us/support/troubleshooting/TSG01203557/

      Also, to check the availability and compatibility of your cooktops range knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147812826) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 1 out of 5 stars

    In time, it wont work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this cooktop for 6 years, after 3 years the biggest burner stopped working. Samsung is impossible to deal with for service. Pretty frusterating when you have over $10k worth of appliances from them in your home and this is the 3rd appliance to have problems.

    No, I would not recommend this to a friend