Customer Ratings & Reviews
- Model:
- RS22T5201SR
- |
- SKU:
- 6397585
Customer reviews
Rating 4.4 out of 5 stars with 1201 reviews
(1,201 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Wish ice maker was bigger. Quiet. It does show fingerprints but cleans easily. Best Buy delivery was fast and guys were professional and friendly!
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Counter Depth is A+
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek a very attractive addition to our kitchen. Plenty of storage for our needs. Compact and efficient water and ice delivery.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The fridge is spacious and also great looking.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Happy with the look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the look, and the fridge is very quiet. It runs a little cold, so we adjusted the thermostat up 2 degrees from factory settings. Overall, this fridge is a great value.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Pretty but Cheaply Made
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old fridge was white and died and so I finally got to upgrade to what I've wanted for years. I love the looks of this as I wanted black stainless because my kitchen cupboards are white. It really looks nice. However, while this wasn't cheap, it is cheaply made. The drawers don't function properly, and in fact the little flap cover for the bottom drawer in the freezer already snapped off. The ice/water is a joke. The cube ice comes out partially crushed, and you can't hold a glass/cup under the dispenser and push the lever to fill a glass with water, as the tube the water comes out is to forward, misses the glass and goes down the front of the fridge. Very poor design. The best thing about this is the color and size as I needed counter depth. I didn't have much to choose from that was available asap, as I bought this during pandemic time. I say, spend a little more and get one that doesn't have cheap parts and un thought out functionality.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your input towards the Samsung refrigerator, SheilaRae. We are here to help with this unit.
Properly removing drawers or bins is important to prevent potential damage.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Ice maker produces Ice, but the Ice is too small, cloudy, dirty, or clumping:
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Water/Ice dispenser on page 42.
https://downloadcenter.samsung.com/content/UM/202002/20200209002745385/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
To replace your refrigerator's parts, you may visit https://www.samsungparts.com/Default.aspx and search for your refrigerator's model code.
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145457560) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is exactly what we needed! The freezer is a bit smaller than my old one, but very satisfactory. I have linked the refrigerator to an app on my cell phone so I am able to check the temperature in both compartments through bluetooth. The delivery and installation was perfect and timely. We are quite satisfied with our purchase, and have recommended Best Buy as the customer service at the time of purchase was exemplary.
I would recommend this to a friendRated 5 out of 5 stars
Sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i have had the fridge for just over a week. I love the counter depth size and the sleek look of having no protruding door handles! The fingerprint resistant finish is another nice touch! The led lighting inside is great and the space is plentiful! The only bad thing i have to say at this point is that there is no light on the outside ice/water dispenser...that is kind of a bummer but not the end of the world. Definitely a great overall value so far!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
BuyerBeware: COUNTER-DEPTH a must for small kitchn
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.COUNTER-DEPTH is a must for small space kitchen. I originally bought the 27.4 Cu. Ft version that has normal, bigger depth. Hence, more space for food. However, the kitchen in 1BR/BA Co-op is so small and the normal cabinets were to close to the opposite L-shaped cabinet/dishwasher nearby. Very little space to walk through. I asked BestBuy to swap to smaller counter-depth one. They helped me out: Thank you, BestBuy. Now, it's much better with CounterDepth. Buyer Beware.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Love my fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my Samsung fridge and the design. Fits my personality in regards to organizing compartments. It works perfectly. Love the choices to have cubes or crushed ice.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great price looks great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very goo product. Fit easily through are 32 inch doors. Only had it for a week but seems great so far
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator it makes no noise only when ice container is filling but that does not bother me at all. It is beautiful and gives sufficient space for two people in the house. It got its freezer temperature setting 0 grades Fahrenheit about in four hours and the refrigerator 37 grades Fahrenheit about in six hours. Still trying to figure out how to manage temperature settings. When I try it gives me Ap lecture so I would have to down load an App to manage the temperature.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great Samsung fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge and very spacious. Love the bottom freezer.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it very good. It works excellent and looks very elegant in my kitchen.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Big space, works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. It’s rather big to deliver in a tight hallway but otherwise works great. Space is huge. Ice dispenser seems to produce ice fast but never try to time it or take care of many people at once. The only down side of this refrigerator is the doors don’t close by itself. So, need to make sure the doors are close.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Lighting
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with the quality, look, and value for this. It’s very modern and functions great. I just don’t like that it doesn’t have enough lighting.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good basic fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. Ice machine is okay. It needs a light under the water.
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Stainless steel Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Photo does not do this refrigerator justice. Stunning in person. Only negative is no light for water dispenser
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator looks modern looking and it’s real quiet I really like the way it looks Great service from best buy too
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Exactly what we want!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great. The size of the ref fits exactly in our kitchen. It the right features that we wanted and works perfectly. The ref compliments our other kitchen appliances.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to ship but it works great and it saves quite a bit of space without the handles. You can even control the temp and run diagnostics with an app on your phone.
I would recommend this to a friend

























