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Customer Ratings & Reviews

$1,399.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,201 reviews
  • Rated 4 out of 5 stars

    basic but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old 10 year one... the fridge came on time, the installation was smooth. like everyone said, the ice maker is a bit slow and noisy... i am guessing if everything, icemaker will be the first to break.. hopefully when that does, it will be still under the warranty... other than that.. it's a good, basic and functional fridge that does not have all the bells and whistlers but it also means it's not prong to break (finger cross).. personally i don't need a high tech fridge just one that will last me another 10 year before replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Prouduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side refrigerator was great! The issue that I had with it, was it was not the item that I bought. However, ovarall it had a ton of space, great spacing in between shelfs, and kept ice frozen even while the cup sat in the fridge. It was great! One con (for us) was the size. It is HUGE!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this installed for a week, but it was a breeze to hook up and has worked well to this point. I was able to move it into the house myself and have it installed in less than a half hour. 25 minutes of that was just removing the 400 layers of packaging. We like how the storage options and shelves are arranged. We also love the recessed handles due to the location of our fridge. Works out great for us. The water dispenser initially dripped for a couple of days but has since stopped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker doesn’t work too well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung fridge specifically because it was less deep than most other similar models and fit perfectly into my new kitchen. This model offers all the features you expect in a modern refrigerator and I am generally satisfied, except for the rather insufficient built in ice maker. We are a two person household with a rather moderate consumption of ice cubes - but on a hot day, making ice for a few drinks, I constantly run out of ice and have to wait for over 24 hours for the ice maker to fill up again. After researching this problem online, I have found that there are lots of unhappy Samsung customers out there with serious complaints about their ice makers. Definitely needs improvement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you for sharing your concerns, we're here to help! Here is a link to a troubleshooting guide that'll help with your ice maker https://bit.ly/3kiCgoD ^Ty Samsung

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    So far really happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy inside. Cooled quickly. Wish shelves were adjustable but otherwise very satisfied on day two. Very quiet. Handle-less exterior makes for a sleek built in look

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern design, well lighted, lots of storage in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, perfect fit, my prior refrigerator stuck out to far. I love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator…runs very quiet and controls the fridge and freezer perfectly..storage bins are not flimsy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It is quiet and keeps the temps perfect. Being able to adjust the temps through the smartthings app is nice. There is a bit of a delay when trying to get ice though. Not enough to make me suggest another model though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - looks smart - space fit well - counter depth was essential - customer service on this was excellent - order to delivery

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    an OK Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good fridge for those with limited space but the thermostat seems to be off by 5 degrees when its set to 42 its 37 when its set to 40 it's 35 you get the idea i have verified this with 2 different thermostats one manual and the other digital Samsung might be good at Tv's but when it comes to appliances they are OK not great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Space saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you fact that the handles are built into the doors! Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator works well. Keeps everything cold and even though the ice holder is small, it fits our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Messy ice dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a single person. Dislike the ice dispenser.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really like this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally have never liked side by side fridges, but I really love this one! While being counter-depth, the space is done extremely well. We had a french door fridge, but it just stuck out too far in our new home. This one is a perfect fit. I havent noticed it being overly loud. We did have to adjust the temp in the fridge, but BB's delivery person, Nick, explained hoe to use everything exceedingly well so it was no problem. Love the tucked in handles!! Great buy & product for cost, especially if you're looking for counter-depth & no handles sticking out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with my advance water line install right now but the fridge is pretty and cooled down fast and 2 weeks in seems to be all that I expected. I did see complaints about shelves not being adjustable which seems to be true but the height works just fine for my needs. I loved the ice maker on the door and hope it works once my water line is installed. My only head scratcher was that the fridge cost $200 bucks more than a bigger size fridge but what do I know?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Big Grey Baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we bought this samsung. t has plenty space and keeps cold. We also enjoy the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Samsung fridge. Very quite and works perfectly. Service and delivery were right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. No handles, making it easier to clean. It’s perfect my storage needs

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Waiting for replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself was good, very quiet and functional! However, there was water leak when I used the water dispenser the very first day. The installation people came back and said a water tube was broken new, and they are going to replace a new fridge in January. Hope nothing wrong with the new one! In all, very nice and sleek fridge.

    I would recommend this to a friend