Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,399.99
Save $200
The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,201 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if the ice maker worked better and produced more ice, I was told it would work after a few days but it’s been 9 days and it still hasn’t filled! We might be lucky to get a couple glasses of ice in a day. I had to buy ice trays!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great modern refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, I couldn't be happier with it. I switched from a french door to this side by side and find that the side by side has more usable room. Additionally, it isn't plagued by the ice maker issues like the french door refrigerators are due to the inherent design issue of putting an ice maker in a warmer refrigerator compartment. The design is very modern and fits nicely with my new kitchen. The price is also very nice considering the quality.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Value for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy withe the refrigerator so far. We have only had it for a week, so only time will tell how it will hold up. The only things we would change are the bottom two drawers. When filled they don't slide well and the water dispenser need a light

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Counter depth refrigerator with good space utiliza

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handles protruding out from the front of the doors to catch your arm or clothing when in others are in the kitchen with you. Controls nicely available inside the right (refrigerator) door with readouts on the current temps. Nice large ice cube contrainer inside the freezer that is easy to access for bulk quantities if the front door vending is not going to be the amount you need. Do know that the hinges do need room to swing so placing this unit next to a wall does require an inch or more of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was just what we needed. We are a family of 2 and didn't want a large fridge that took up more space than necessary. The counter depth was our most sought after option since it wasn't as "deep." I do wish that there were more features on the water/ice maker, but it makes it pretty simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fridge 2020

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It keeps everything cold and it is quiet. Love the sleek design. Best Buy customer service has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a side by side fridge before and said we would never get another one but with limited options we decided on this one. We wanted one with a ice/water dispenser in the door so we picked this one and so far we our very pleased. The doors open wide enough that you can actually get things out. Love not having the door handles. Ice is adequate for our small family. The only complaint we have is I wish there was a light on the ice/water dispenser so you could see how much you’re getting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Nice having an ice maker. Good size for a small family. Also love the vertical doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect Fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really admire the sleek no-handle design and counter depth of this side-by-side for its perfect fit in our new kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well designed refrigerator that maximizes the space inside. Cooling is very good although the top shelf may be getting cooler than the other rows since @37F milk freezes. Quality of the interior materials is very good and since it is all glass / transparent it is very easy to see what you have stacked in the different rows.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    J

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect match, easy to clean, roomy. The best part there is no handles, very easy to open and close. Warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water & ice comes out slow . Not much storage on refrigerator side , bottom drawer somewhat useless. And could of come with 2 extra shelves for freezer side

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful in esthetics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully design, large and spacious. Very morldern.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only been about a month. Ice maker is a little slow but love the look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far, one of the best looking on the market. Spacious for a side by side and cools nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent for a smaller space

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect if you don't have space for a wider model. It reminds me of older refrigerators, but with all the modern looks and efficiency. I would definitely get this one again if I end up in another place that is narrower.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    A very good value!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works great too. The finger resistant works but not as well, will still leave marks time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung side by side

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Love the counter depth. Delivery men where polite and professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps foods fresh longer. Plenty of room for items. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Refer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking counter-depth refrigerator. The quality is great. My only problem is the thick doors on this unit. It costs more for the counter-depth feature but in order to open the doors properly, it sticks out way beyond the refrigerator opening. If you aren't concerned about the depth, this is a good buy.

    I would recommend this to a friend