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Customer Ratings & Reviews

$1,399.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,201 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A good basic refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was purchased sight unseen. It is a very basic unit and works well but lacks some of the accessory parts like an egg shelf, smaller drawers for cold cuts, cheese and other smaller flat items. It is counter depth and the doors open wide enough to remove the bins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Very spacious fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious and works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I'd miss the light on the water dispenser, but it is a tiny bit annoying. Otherwise, it's a great low-cost fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator about month and half ego and we are really happy with it is very spacious it keep everything very fress and the freezer wirks perfecrly i woul recommend it you will be happy too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 3 out of 5 stars

    Not for us!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad refrigerator, quiet, quick to cool but just not right for me. I'm old school, so I'm used to the door handles and being in a w/c, they're like a pivot point for me. We didn't like no deli drawer and non adjustable shelves but found the new one (Whirlpool) didn't have a adjustable shelves either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW FRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an absolute addition to my kitchen. I love it; it replaced a refrigerator I had for years and it makes me happy. There is so much more room. And........the fingerprint-proof stainless steel is something I appreciate because I am a little OCD. The delivery by Best Buy Independent Contractor was on time, swift, professional and thorough. I would give this fridge and delivery 12 stars! Happy, happy happy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but makes funny noise sometimes. Very sleek look and good value.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Looks great in the kitchen and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Terrible! but Great...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but its perfect. Has the ice maker and filtered water. Whatelse can I say. Great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Counter depth a WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter top depth was perfect for a tight kitchen/bar area. The side-by-side doors allowed clear opening even in a badly architected small kitchen. Features were perfect for the need with ice maker and variable crisper drawers. Storage space is not noticeably different and adequate for almost all my refrigerated items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Works well, good size, and looks nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there XYZ25, we are happy to be your choice for your new refrigerator. I am glad that you love this machine and welcome you to our community. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great small size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It’s sleek and fits into small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice Refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Would be better if it had two drawers in the freezer. The installers did a good job the second time around. The first time they didn't have necessary fittings to hook to plastic tubing. I got parts from Menards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy some ice trays.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this refrigerator. Alas, that is not the case. It is a 5 star fridge in every regard EXCEPT ICE MAKING CAPABILITIES. If you start empty, it takes two full days to fill the hopper and that is on the power freeze setting! Beautiful fridge but disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there RJones, I would like to congratulate you on your new Samsung Refrigerator. I understand you have some concerns about the ice maker on the unit and I understand how alarming that can be. I would like to provide you with a helpful guide to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143833083. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. looks great in the kitchen. Sleek lines

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! I waited a few months to have it delivered but absolutely worth the wait. The sleek design is great. I thought it would be weird without the handles on the front but actually I don't know how I could ever go back to handles not tucked in. It has the same storage space inside as my old one that was not counter depth. I would absolutely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of space in both freezer and refrigerator. Ice maker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    sleek modern fridge nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is sleek and nice. The bottom shelf was freezing our produce on 37 degrees we moved up to 40 recently and have not yet checked to see if that fixed the issue. The fridge arrived with a little dent but no one noticed until later and it was too late plus I wouldn't have returned the fridge as I needed it. Overall nice fridge. we are pleased with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely been disappointed in Samsung appliances as of late. This is my 2nd model that is having the same exact issues. The first counter depth (same exact model) Samsung refrigerator we purchased would freeze up out whatever was against the rear wall (inside). We ended up having to exchange and when the new one came in, we were having the same exact issue. The first one started having problems the first week, and now the newer one started after 2 months. Even with the temp turned up as high as possible (43°) everything that is close to the rear wall freezes. I have the freezer at 30% capacity and it's doing the same thing. Extremely dissapointed with Samsung It would not recommend them or buy any of their products ever again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! I have this link (https://bit.ly/32BSfIe) that may be helpful to you. It has information on what to do if items in your refrigerator are freezing. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Perfectly. Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and great service from Best Buy in delivering and installing it!

    I would recommend this to a friend