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Customer Ratings & Reviews

$1,399.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,201 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Excellent fridge, but came with a tiny dent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would love having a side-by-side fridge, but this one is pretty great! Lots of fridge and freezer space. The drawers in both compartments are deep and very spacious. The stainless steel is really stainless! We have a small house, so while the cubic feet of this fridge is greater than that of our last fridge, the counter depth makes a huge difference. Our kitchen actually feels roomier. The only mark I'd have to take off is that our fridge came with the smallest dent on the front of the fridge. Not sure if that happened upon delivery or if quality control missed it? It's really hard to take a photo of a small dent on stainless steel, but in the attached photo, you can see how a straight line of reflected light becomes slightly distorted where the dent is. Other than that, everything is working great and we love it!

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this fridge for almost a year now. We haven’t had any problems. I waited a while purposely just to make sure. The only complaints I have are not as much lighting inside or any at all at the water/ice maker area and the ice machine is slow to make ice. If your having a party of more than 3 people having drinks with ice you’ll have a problem. Other than that a great product. We live all of our Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine looking and the digital temperature gauge helps

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sharp looking...perfect fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp looking...perfect fit! Counter depth is the way to go for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable fridge. Cooling fast, quiet and great looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Elba r

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! It’s big enough for my kitchen, it’s a nice and high end refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is spacious inside, but not too big in the outside. It fits perfectly in our small space and we are happy with the product's quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Very good product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. It worth what you pay. Good quality, works fine. Good size too. Don’t need more than that for a small family. I do recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge. I purchased this fridge in April 2025 And I hsve enjoyed it every since. The only thing I truly had to get use to is the shelf spacing. The top shelf isn’t down low enough to actually place a 2 liter bottle upright. I must say it was upsetting, not being able to stand the bottle upright. I will provide a pic showing what I am referring to. Otherwise, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We so happy ! Is working so good. It has a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    garage refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator, icemaker seems to be little slow, bought the refrigerator for my garage. It was a return Dent and ding. overall very happy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Outstanding Fridge and customer service super too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect side by side fridge! Right size and the unique hidden handle doors are so modern and stylish. Great no problem I’ve maker gives out cubes so no frozen up shuts. Bright lighting on the inside shelves. And very happy with the price and deal plus delivery from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute ice cubes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Makes cute ice cubes. Lots of storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by side door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good buy for the buck. Love the side freezer, has a lot space because ice maker on the side door. Keeps temperature well. Black stainless steel so slick and love that there is no door handles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my space. Plenty of room for everything.

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 4 out of 5 stars

    Almost Eveything I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer checks almost all of the things I was looking for with sadly one terrible exception - a $5 LED light for the in door ice and water dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Replaced a 13 yr old huge fridge with this smaller streamlined counter depth fridge. Looks modern and great and has plenty of space for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently renovated my kitchen and my old fridge was a standard size, I was looking for that sleek built in look on my next fridge and found this beauty, I went with the counter depth version and let me tell you, I’m not disappointed at all, don’t think about it too much if what you are looking for is a efficiently fridge without compromising the nice look!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Mimi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I like that there no handles an the alarm goes if the doors are open to long. The only thing I don’t like it don’t make ice fast enough for me but overall a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has beautiful lighting. The ice maker works well. The side trays are deep for oversized bottles and cartons. It is counter depth which is great for my small kitchen.

    I would recommend this to a friend