Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Excellent, met my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product just the right size for my kitchen. The fridge is elegant and modern. It is also spacious despite being small, I recommend it 100%.
I would recommend this to a friend - Pros mentioned:Overall performance
Very nice refrigerator just right
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything it was advertised to be and then some it’s a very good refrigerator and it fit very nicely in my space I could not be more happy
I would recommend this to a friend - Pros mentioned:Design
Great refrigerator for it's price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though this refrigerator is a counter top depth, it is still a bit deeper than what we expected. The handle-less design saves the kitchen some space.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great, gets cold fast, and is very spacious
I would recommend this to a friend - Pros mentioned:Size
Very nice refrigerator!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this fridge for about 3 months now. No issues whatsoever. I like the compactness since it is counter-depth. Will review again after 6 months.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator and we love the door handles inside the doors. And it keeps everything nice and cold. It’s also the right size for our kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Engineers!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge is the best Fridge I've ever bought. I've needed a new one and this was the perfect model! Just look at the piece of work Samsung has created. Now this is some engineering even tesla couldn't preform!
I would recommend this to a friend Excellent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the double doors. Its counter depth and has enough space and compartments for your groceries for a great price.
I would recommend this to a friend- Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks & works great Be careful if you are filling tall thins water glasses as the outlet is in front of ice dispenser outlet. Other wise all good
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
New counter fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and sleek with no door handles. You can only use large cups for the crushed ice function otherwise the ice flys all over the floor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gstyles, I want to congratulate you on your new Samsung Refrigerator and appreciate you for pausing your day to provide your feedback. I understand you have some design concerns and would like to forward this to our design team for future products. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great one with bigger space. Also great comments on the service of Best Buy. Smooth and professional for the exchange!
I would recommend this to a friend - Pros mentioned:Overall performance
Mike_in__Texas. Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. It’s counter depth and not having the front handles makes it great for small space. The lighting is great. Shelves inside are adjustable. All good. Happy.
I would recommend this to a friend - Pros mentioned:Design
Great quality using less space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This side by side is very spacious inside while using less space in your kitchen. The controls are touch controls and very up to date just like the entire unit. I'm overall very satisfied with the quality and the price was right.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Counter Depth Refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for me and my family! Big enough to store everything but doesn’t overpower the kitchen. I Love It! The only thing is there should be something to catch the water when getting water from the dispenser.
I would recommend this to a friend - Pros mentioned:Overall performance
I recommend this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent value and works great! It was an easy install and after a few hours to cool down it has been excellent
I would recommend this to a friend - Pros mentioned:Noise level
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this fridge after ours broke down. The one we had before was to bulky and it didn't even have enough storage. This one is very quiet to start, it has a nice freezer with lots of room and the fridge has lots of storage.
I would recommend this to a friend Iceless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the refrigerator but it does not make enough ice fast enough. Going to call tech. Also cannot adjust shelves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you letting us know that you like your Samsung refrigerator; however, does not make enough ice fast enough and cannot adjust the shelves. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
The video link below contains information about maintaining the ice maker in your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
I've also included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/RS22T5201SR/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144569473
-Angelica
- Pros mentioned:Overall performance
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints yet. Got cold fast, ice started up in about 12 hours. Bright and easy to get to things. I'll update if there are any problems that come up.
I would recommend this to a friend - Pros mentioned:Size
Attractive and just the right size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a smaller refrigerator that was defective. We have only had it for 3 weeks and, so far, have had no issues. The black stainless is very attractive and the counter depth works well in our small kitchen.
I would recommend this to a friend New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the counter depth version as I had a GE that stuck out about 4-5 inches from my counter. The Samsung finish is also superior to the GE
I would recommend this to a friend