Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,399.99
Save $200
The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,201 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. Great as in very good. It was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perchasing a Samsung Refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our refrigerator around Nov 15, 2022. We have been happy with the features of the 22 cubic ft Samsung. We had to work with the space we had and this one worked. The delivery went smoothly. The delivery man said we could have purchased a 27 cubic ft for the same price and it would habve fit in the space. We did know about the hinges on this refrigerator which are not flosh abd we had abound 9 inches to the wall room enough for the larger refrigerator. We have requested the larger refrigerator and will receive it on December 15, 2022.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great side by side.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge which replaced by GE profile french door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge! Freezer door issue.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, only thing that bugs me is the freezer door opens when you close the fridge door and if you have kids, you already know theyre just going to walk away with it open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with all the good features for a smaller area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I am very happy with the purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small kitchen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space the color and have a good cool temperature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modern looking Refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, performs well. Was on sale for a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, great price for a counter depth. Easy install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great at the store.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the store, ill update after I receive it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits great, it was a great first purchase for a new house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Does everything I want a fridge to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy it.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To use the fresh water, th e setting is off and squirts the water out on the flood. The ice setting is off too. It's a lot of practice to use it and clean up the mess. Does your service people not speak English any more????

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sids, we want you to have a working water and ice maker. Let's get the help you need.

      If water is dripping on your dispenser, here is a guide to help you. Please click on the embedded word.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      To turn on your ice maker, please see page 33 under the "Ice Maker / Filter Reset (3 sec) (Icemaker)" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147832843) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look But Eggs , fruit and vegetables freeze in the fridge if not moved around from shelf to shelf Having a hard time finding the right temperature for fridge

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with items freezing in your fridge compartment. I can help with that and provide some information that will resolve this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice Fridge w Ice Maker that Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with a much better design then the ones with the bottom freezer. If you want an ice maker that works long term, this is the way to go. The one with the freezer on the bottom and ice maker on top in the refrigerated section is a design flaw that will guarantee you will have trouble down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern, sleek, spacious Samsung counter width

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a pickle since the old fridge went out on a day when temps were in the 107s for the next few days. We found this counter width refrig. It met our measurements. Without seeing it we ordered and it came on time. We are really pleased with our choice and so far it works well. it has a lot of space inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and affordable fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great for people need large freezer. It is easy to organize stuffs. The delivery was great, people are nice and professional. The only complain is there is a freezer shelf missing. I chatted and called several time to find the right place to request the missing part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good design

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the side by side for organization. For months in, we are having issues with ice maker/water dispenser: the touch pad is not sensing touch between water and ice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/2YQRtb6). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143889363) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially love the large water and ice dispenser area that is tall enough to fit an entire stainless steel wide mouth sport bottle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is good. I would like the water from the dispenser to be cooler. But other than that all is good

    I would recommend this to a friend