Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
Double check measurements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too shallow for my liking, bestbuy didnt have the measurements correct on the product page so it didnt end up working out for me, too bad
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I wouldn't like a side by side, but with the clear shelves and bright lighting this is a great fridge. Only thing I've noticed is that the ice takes a second before it starts to come out.
I would recommend this to a friendSamsung Kitchen Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily ordered and no issues with delivery. Disappointed with not being able to schedule installation, would have taken over a month.
I would recommend this to a friendLots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I made these purchases,absolutely love them and the guys at Best Buy did an amazing job getting them to me during this covid 19 crisis. Would definitely recommend buying from Best Buy . Great prices great service
I would recommend this to a friendSamsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For right now I’m giving the frig three stars. That is because we got a faulty unit. The water line in not carrying enough pressure and the frig is freezing our fruit., despite troubleshooting and adjusting the temperature. This refrigerator is on back order and we are waiting for BB to get it back in stock to exchange for another unit .
No, I would not recommend this to a friendSpeedy delivery and good value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what a good fridge should do. It was delivered on the date which was shown as estimated on bestbuy website, not like some C warehouse store abusing the pandemic card as excuse for delivery delay. Good value for the price too!
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Great Buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator!!! The space is just what I need and works very well!!!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful however the ice maker is really bad I will be exchanging soon
No, I would not recommend this to a friend - Cons mentioned:Ice maker performance
SO SO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator. However, we had problems with the ice maker dispenser. Waiting for resolution now.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BBJR,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience of having a problem with the ice dispenser.
I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01209062/. It indictaes an article about ice dispenser issues.
We like to inquire further about your concern with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can use this reference number 1144829681 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
Samsung appliances a great find.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Refrigerator was a great buy. We love it inside and out.
I would recommend this to a friend- Cons mentioned:Ice maker performance
A little disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice making machinery broke down too quickly. NG
I would recommend this to a friendBrand response from Samsung
Posted .Hi Gigi,
Having a working ice maker helps in making refreshments. Let us get the ice maker working again.
Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146599699 to help our team pull up your information.
Have a great day.
^Aloe
Mr.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliances and amazing staff that can help you understand how the appliances work. Very wonderful staff.
I would recommend this to a friendDoesn’t match the rest of Samsung stainless steel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the fridge itself is nice and fits my space perfect. Only major downside is that the stainless steel is a completely different shade then the rest of my Samsung appliances. Its very odd considering it’s the same manufacturer. We wanted to do all Samsung appliances for this exact reason, for them to match. This fridge is much darker and feels more like plastic then my double oven, dishwasher, and range. Very disappointed
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jimmy,
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process.
Please let us know if you have any additional questions, concerns, or comments via the following links provided.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145024178) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Size
Great counter depth refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This side by side refrigerator is very nice! If you have a small space, the fact that there are no handles makes it a perfect choice. The front is magnetic friendly. Even though the color is slightly darker than the other stainless steel appliances, it is not outrageously so. I am super happy with this purchase and would recommend to someone searching for a refrigerator!
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Our salesperson was very helpful. The delivery and installation was also first class. We have purchased appliances at Best Buy in the past and been totally satisfied.
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Gorgeous and works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE! So sleek and perfect! Works great and love the black stainless steele.
I would recommend this to a friend Fits in the space just fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just what we were looking for in a refrigerator it would have been nice if the delivery team would have hooked up the water a d put it in place as was instructed in and on the refrigerator.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost. Had some slight damage/dings on the refrigerator door, do check before signing the delivered with no damage waiver
I would recommend this to a friendGreat Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Shelving easily accessible and the layout makes it easy to find things even the bacn of shelves.
I would recommend this to a friendSells out fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. I love the color of it. Keeps everything cold like it should and ice maker makes ice at a decent speed. It was kinda hard to get. They don’t stay in stock long.
I would recommend this to a friend