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Customer Ratings & Reviews

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$1,399.99
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Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,201 reviews
  • Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator! I Love the icecubes! The customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality fast delivery do not hesitate to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refridgerator it makes ice very fast and the dispenser is easy to operate. So far so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good, and the price is reasonable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, and the price is reasonable,Easy to use as a refrigerator and a freezer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulation's on your new Samsung Refrigerator and thank you for your review. We are glad to be your newest addition to your kitchen. . We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely deliveries and match price to the advaetised price of Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very spacious but good for a small kitchen. Nice features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DK25, congratulations on your new Samsung Refrigerator. I appreciate your feedback on the space of the unit. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great appliance package for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always head to Best Buy each time I build or renovate a home. They have the most astute appliance team, selection and value for the $, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality refrigerator. I am thankful for the water dispenser that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. So far so good however only have had it a few weeks. It looks wonderful and I love the sleek look with no handles. A little smaller on the food storage side but the freezer is larger than I am use to so its a trade off. Works for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another winning product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. The shelves are sturdy. Love that the controls are on the side and are digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone talk me going a send me give card for loos one day of work waiting for shipping and change the delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek Black Beauty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sleek looking refrigerator available. Plenty of shelf space for a counter-depth refrigerator. Ice maker works perfectly to continually make ice at a quick pace and is very quiet. The black stainless is clean and there are no finger prints visible. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Slow at producing ICE and small ICE storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No pleased, had the fridge for 2 years and it just can not produce enough ice for 3 people and any little bump on the fridge produces a small dent. If we have more than 4 people in the house for an afternoon we need to buy ice. I would not recommend this fridge unless you are single and do not entertain. This is the only fridge this has happened to. Recently the ice maker has decided to start clogging up, so now I have to be careful when I unclog it so that ice doesn't drop on the floor and ruin my hardwood. The dents are just annoying but I do not understand how they got there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, JustinR.

      We are here to help improve the ice maker's performance as well as help you fix the dents on your refrigerator.

      If the ice maker appears to not be making enough ice, low water pressure or a faulty water filter may be to blame. Please click the link below for the steps to be taken.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      If the ice maker is stuck or has a block of ice, please visit this link.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice

      What to check when there is no ice or not enough ice from the ice maker or dispenser:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      Please watch this video to learn how to fix the dent on your fridge.
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145769735) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Good value for money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, relatively compact side-by-side unit, with excellent shelf arrangements and plenty of space. If you don't want all the bells-and-whistles that drive the cost of a fridge through the roof, this is a good choice. Also, the black stainless steel resists fingerprints very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great looking refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sleek exterior with hidden hand pulls. The only draw back is that the filtered water dispenser is very slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HARRY REFRIGERATOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase price did not match Costco or other Warehouse. The installation through third party is lousy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find that it has lots of room for it's size. We like the black stainless steel finish, does not show finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than i thought. Only downside, it doesn't come with drawers like for cheese and jam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we hoped for. Delivery was on time and without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves can not be adjusted. Ice maker very small.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we value your time, and we appreciate your honesty in your review. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144134032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung