Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
Perfect fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is perfect for family 4 people It have smartthing.
I would recommend this to a friendGood frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits like a glove. Sleek finish. Does the job. Wish it had a separate paddle fo water and ice. Buts that me being lazy
I would recommend this to a friendMy long awaited regrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, but the delivery guys were superb on getting it into my home. They went above & beyond their duties...i'm sure.
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and excellent condition for an open box
I would recommend this to a friend- Cons mentioned:Ice maker performance
Do not buy this refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst refrigerator. I’ve owned this for a year now. The ice maker broke within two weeks of purchasing. They replaced the maker but it constantly freezes up and gets a build up of frost inside which makes it completely unusable. You have to remove the ice bin, remove all accumulated frost and ice from the edges and then put the ice bin back. Requires this cleaning weekly. Plus anything on the lower shelves of the refrigerator freezes. Even after adjusting the temperature up food still freezes. I do not recommend this refrigerator at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Will342,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker as the first one stopped working within 2 weeks of purchasing and the new one is still not working properly because the ice maker freezes up and gets a build-up of frost inside. I'm sorry to hear that your food also freezes even after adjusting the temperature. We do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the step-by-step instructions to resolve the issue.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Please check also this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ if frost forms in the freezer or refrigerator.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001030/ if your items are freezing in the fridge compartment.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359158.
-Noraina
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very cool love the ice maker in the door give more room
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator had to send back because it was not working lights came on but wasn't getting cold
I would recommend this to a friendUpscale shelves in freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge but would like to purchase additional shelves for freezer
I would recommend this to a friendVery nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good appliance from a quality brand that is known for long lasting goods.
I would recommend this to a friendHappy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS FRIDGE. Ice dispenser is Awsome. Not a single cube has hit the floor.
I would recommend this to a friendRefrigerator is great delivery was problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer didn’t show up on the day they were supposed to and I had to waste another day waiting for them
I would recommend this to a friendGreat Stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Cool water, ice, lots of fridge space and freezer. Flush to cabinets. No brained when on sale!
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. I just wish the spout for water was a bit further back.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, efficient and priced well. Recommend anyone looking for a good fridge at a good price
I would recommend this to a friendGreat Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is way bigger than the one we replaced. Good internal size without sacrificing counter depth fit
I would recommend this to a friendValue Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great value. Fit and finish are nice. The ice capacity is a little on the small side
I would recommend this to a friendConvenience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and freezer for the moderately size family
I would recommend this to a friendPerfect counter depth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My exchange of refrigerators was handled extremely well during health crisis. Men wear professional and in protective gear.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality of construction and smart technology.
I would recommend this to a friendGood buy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and timely installation! No complaints. Has an app but I don’t ever use it.
I would recommend this to a friend