Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Very happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has more space than my last one. Even though they have the same measurements. The water/ice area is a nice size, I just wish that the water dispensed was cold. While the refridge is beautiful to look at, it does dent easily.
I would recommend this to a friend samsung refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the samsung side by sides refrigerators and R-600a refrigerant that is better for the planet.
I would recommend this to a friendBest buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this and i am happy with my purchase
I would recommend this to a friend- Cons mentioned:Ice maker performance
ice maker does not work and no service available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my Corpus Christi TX residence. Obviously, the the ice-maker is a desired feature, when it is 90F outside. The ice maker does not work. I called Best but three times, yesterday I was switched between five (5!) representatives. The call lasted two hours, and the last representative disconnected. Yes, we are in COVID emergency, with employees working in social distancing mode. However, the poor knowledge and rudeness are not justified!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Irene. We regret to hear that you had such a difficult time with your ice maker and the service process. If you are still needing help getting this resolved, this link will help you find a service provider in your area (http://bit.ly/2ksKPDF). ^Lo
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In time and very good service, corteus polite and friendly
I would recommend this to a friendGreat refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my mom and she loved it! She's always wanted one with water and ice dispenser and this one was perfect.
I would recommend this to a friendBest appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service! Fast, efficient, and cost effective! Will always buy from Best Buy!!!
I would recommend this to a friendSamsung Side-by-Side Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung side by side refrigerator. Ive never had an icemaker in the door. I love it.
I would recommend this to a friend- Pros mentioned:Size
DON'T PURCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT REFRIGERATOR AS FAR AS SIZE, LIGHTING, ETC. DOORS DON'T CHILL AS MUCH AS OTHER AREAS BUT I BELIEVE THIS IS NORMAL. THE REFRIGERATOR COMPLETELY DIED LESS THAN A MONTH OUTSIDE THE PURCHASED DATE. SO IF YOU BUY THIS ONE, BE SURE TO BUY THE EXTENDED WARRANTY BUT THEY DO NOT REPAIR QUICKLY AT ALL. I WILL NEVER BUY ANOTHER SAMSUNG APPLIANCE. THEY NEED TO STICK WITH PHONES AND TVs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, KristiM. We would love to discuss your fridge to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146152901) to help our team pull up your information when you message us.
Have a great day.
^Charles
Beautiful and functional appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with helpful features- only wish there was a deli drawer but that is a simple amazon fix!
I would recommend this to a friendGreat value - love the open door alert
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Freezer side is skinny but works for us
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new Samsung refrigerator. Very roomy inside for its size!
I would recommend this to a friendGreat value fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and great quality for the value. Stainless steel easy to clean.
I would recommend this to a friendFirst new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on install, took no time to hook up and best thing it I didn't have to do any lifting.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall everything went smooth from purchasing to delivery.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Would have paid more for it. Sleek look and efficient.
I would recommend this to a friend- Pros mentioned:Design
Amazing Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful. I love the sleek look. It is very spacious inside considering how slim it looks from the outside. The ice machine is practically silent. It was ready to use within about 3 hours and fill with our groceries.
I would recommend this to a friend 2 service calls in span of 6 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 problems in less than 6 months Difficulty with Samsung automated service response. 2nd service call resulted in refrigerator being down for over 2 weeks (motor replacement for freezer?)
No, I would not recommend this to a friendGood fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Only downside is there is no slide out tray for deli meats and cheese.
I would recommend this to a friendNice add.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this counter depth fridge. nice addition to the kitchen.
I would recommend this to a friend