Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Nice refrigerator exactly as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous material, spacious and well-organized interior. Exactly what I wanted for our kitchen remodel.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has great space inside. Fingerprints don’t seem to be attracted and they wipe off easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough the fridge when we got the house man best Decision on buy new then used one
I would recommend this to a friend Good refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable refrigerator. Open and close with care, to avoid fingers getting crushed.
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Counter Depth Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a counter depth refrigerator, the amount of product it held surprised me.
I would recommend this to a friend Fridge good, everything else was horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but considering it to be a smart fridge, it’s defective because the WiFi router on the fridge isn’t working and I couldnt connect my phone to it. Also, good luck with delivery and their customer service line. I dealt with several nightmares trying to get my fridge delivered and I’m a really nice customer but even a nice customer can take so much. You’re better off going to one of their competitors instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Christina, I understand you are having problems getting your new Samsung Refrigerator connecting to wifi and know that can be a hideous task when starting up your machine for the first time. I want to provide some helpful information to assist. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001816/
if you are still having problems with your connecting, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143617074. We would like to welcome you to being a part of our Samsung family. ^Brad
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been great so far Great storage features Temp has saved on food spoilage
I would recommend this to a friend- Pros mentioned:Design
Good bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the money. Love the black stainless too. So classy looking.
I would recommend this to a friend - Pros mentioned:Capacity
Great frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Clean line very functional. Plenty of room.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of our appliances from Best Buy have been absolutely wonderful
I would recommend this to a friend - Pros mentioned:Size
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, love the countertop depth, ice and water in the door.
I would recommend this to a friend Water Filter is a pain
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was well and good until I TRIED to replace the filter. First of all the lock doesn't easily turn; good thing because I went to the owner manual and it said I have to TURN OFF the water supply prior to replacement. Pull the unit out of it's space and monkey around with the supply line. What a pain in the ***. I didn't have to do so with my old Kenmorel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I would feel the same in your position. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144085330) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Ice maker performance
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok except for the ice maker jams up all the time! I would not recommend this item. Im very unhappy with the purchase, if i could return it i would!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Nathan, I see you are experiencing issues with your ice maker in your Samsung Refrigerator and know that can be agitating. I would like to offer some helpful information to ensure the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you are still in need of assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143572191. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Design
modern simple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice design. I recommend it to people who like simplicity.
I would recommend this to a friend - Pros mentioned:Design
great!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great space inside is pefect we are really happy with this product
I would recommend this to a friend Freezes up the food in the fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the fridge for 1 week and already freezes up the food even at 38 degrees. Next, I do not recommend unless you see it in person. I had to buy it during Covid when Best Buy was closed because I had no choice. The inside is so small. Will not work if you are a family of more than 2 people. Perfect for a single person.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I see that you are experiencing issues with items freezing inside of your fridge compartment. I have some helpful information that will help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Rock in refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everting I wanted it to be. I’m very happy. It’s looks and runs great
I would recommend this to a friend Very nicevfinish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge love lighting inside. Easy to use and setup
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate all the great things you highlighted about your fridge, Natasha!
Should you ever need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145387665, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new spacious Samsung refrigerator awesome.
I would recommend this to a friend Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design for tight space no finger prints excellent cooling
I would recommend this to a friend