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Customer Ratings & Reviews

$1,399.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,201 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice, basic side by side that just works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been 3 weeks, but so far it does what I need it to do, and was a bargain basement price compared to similar models. This is much easier to organize with all the shelf space, compared to our old french door model. A few things that keep it from getting 5 stars: The water dispenser is aimed slightly outward so if you are filling children's cups or cups with small diameter openings, it will spill out and miss the opening. It also drips for a few seconds after the water dispensing is done which is mildly annoying. The ice maker is adequate, but somewhat slow for a family of 5. We need to store ice in a bin with a scoop so we don't run out. Other than those minor annoyances, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and the size are perfect for an older home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fridge!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Clean sleek design and perfect for our space. I love the look without the bulky door handles that stick out. I also love the ice maker in the door. The fridge and freezer has plenty of room inside. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really quiet. Everything I put in it is accessible. The only setback may be the ice maker occasionally jams and I have to shake the container a little bit. Overall a pretty decent unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Counter-depth Fridge without the luxury.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is sleek and it’s counter-depth so it fits perfectly in our minimalist kitchen. It’s size helps us stay committed to buying fewer items on a monthly basis. Its also easy to clean. I have had it for a month so we will see how long it lasts. Not suitable for big families. Perfect for a family of 3-4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Cools fast, ice is created fast. Water dispenser is good pressure. Fits well for counterdepth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    We purchased this for one of our Rental Properties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as part of a package of Kitchen appliances. We liked the products and the smart look of all the matched appliances. This refrigerator holds a lot for a counter-depth unit. It was also a very good value.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice design lots of room and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handles is a great feature It’s quiet, nice interior design giving lots of shelves/storage room. Just installed on Tuesday, hoping for years of smooth operating. Samsung is a reliable brand, we like the interior lights. Install was a breeze with Beat Buy Installer’s.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and spacious. Nice organization. Style strong.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This is an excellent fridge/freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design! I prefer a side by side since you can put freezer items on shelves rather than stuffed into one compartment as in the bottom freezer models. This fridge/freezer is a pleasure to use and it has a Holiday mode which is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator it fits perfectly in almost every kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Counter Depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, majority of homes need a counter depth fridge, the standard size is to large and sticks out. I am a big fan of the black stainless over the over done stainless at this point. Really nice inside space on this one with the all around cooling. Only compliant is the water shoots out to far away from the control paid.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We needed a particular size for the space it was going into. This fits perfectly. It's sleek and streamlined. The only minus is the ice maker is a little noisy and it spooks my Doberman! LOL! The fridge was delivered with a cracked shelf and Samsung sent one out right away. Great service!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Solid choice, just a could of things I'd change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a counter depth fridge and really liked the notion of no handles sticking out. That's how we got to this model. So far, so good. Controlling the temperature isn't as straight forward as some others we've had, but it's not terrible. If I could change one thing, it would be the water dispenser. It's aligned to hit the outside edge of the glass, if you've got a regular sized glass. We have some narrow ones and always need to check that the water will actually land in the glass. Overall we're happy but I would change those 2 things if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Exactly as needed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more spacious than I thought it’d be. Also, very elegant looking. Everything is working perfectly as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits well in the space. The layout is nice and well thought out. It works efficiently and quiet. The freezer can be bigger but because the icemaker only took a portion of the door the space worked fine. So far so good for the few weeks we used it. I highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad about this purchase. Everything works well, spacious interior, clean exterior. No regrets :) The only thing is that I get zapped opening the door every single time but it's not the fridge's fault. It's just been awfully dry this time of year.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my refrigerator. It is just thw right size for me. I love the space and openness to veiw my products. I wish the manual was easier to understand. I have noticed that the middle shelf does freeze food and have read to increase the temperature. I just cant figure how to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful, Quiet, Silent, No frills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So silent one barely knows it’s plugged in. My house has an open kitchen/dining/living area so no extra noise is at the top of my list. Occasionally you can hear the water feed into the ice maker but not an issue, really. Very basic inside. I do miss having a butter area; also a small drawer for deli Would be nice. Keeps my food really cold and my frozen really frozen. The look and style are very complimentary. Chic. Love the black stainless. Have it paired with regular stainless dishwasher and oven and it looks awesome. I don’t care for too matchy, matchy. Overall very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Lighting

    Rated 5 out of 5 stars

    Very nice refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator . Has plenty of space for a counter depth. One minor deficits there is no light for the water/ice dispenser. Would still recommend the refrigerator for those looking for a counter depth at a good price.

    I would recommend this to a friend