Customer Ratings & Reviews
- Model:
- RS27T5561SR
- |
- SKU:
- 6397590
Customer reviews
Rating 4.6 out of 5 stars with 1493 reviews
(1,493 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have expressed concerns about the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good overall fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very spacious fridge. My only complaint is the water dispenser which is poorly designed and hard to activate without spilling water or ice all over the place. It is also very boxy and quite deep so make sure you sufficient depth for this fridge. Also wish it was finprint proff as some newer fridges are.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Sleek, elegant, and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new smart refrigerator! While sleek and elegant, it is technologically functional and fun. We love the ability to see the contents of the refrigerator fr.om your phone! The whiteboard and list features are super cool too.
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Samsung side by side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Good cooling, space. Good water and ice dispenser. Large digital screen for calendar, photos and planner
I would recommend this to a friend - Pros mentioned:Design, Features
Rated 5 out of 5 stars
Maravilloso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanto !!!!! Es hermosa , elegante , grande y funcional
I would recommend this to a friend - Pros mentioned:FeaturesCons mentioned:Dispenser light
Rated 5 out of 5 stars
Great fridge, seems better than others
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool fridge features, we loved having the extra screen in our kitchen. Reliability is yet to be determined. Touch screen/software can be laggy at times, no light on the water dispenser is a bummer. Overall, happy with the purchase and having owned it for a year (we moved).
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Good compra
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buena marca, enfria y trabaja bien, la pantalla se ver bien clara, buena distribución
I would recommend this to a friend - Pros mentioned:Storage spaceCons mentioned:Ice maker
Rated 5 out of 5 stars
Music While You Cook!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far - we freaking LOVE this fridge. The Family Hub is great, we're still learning things it can do. Linking a calendar and gallery allows you to see family appointments and photos. You can look in the fridge without opening it. You can even control the temperatures precisely by setting an exact fridge and freezer temp in the Settings. I also love listening to music using YouTube, Spotify, etc. while I'm cooking. As a fridge/freezer, my only issue is that the ice bin is a tad small, but then we've been using a lot of ice since it's been 15 years since we've had a fridge with an icemaker. Maybe we'll slow down after the novelty wears off. There's plenty of room in the doors and shelves, thus far we're extremely happy with it.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
2-Door Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Especially how interactive it is with the screen. Its easy to get quick recipes and connect ring door bell to the screen to know who is at the front door! Best buy had one day delivery which we wanted as our fridge broke down. The team was super helpful in installing the fridge and haul away the old one. We had a problem with the water knob and needed a replacement before installing the new fridge and the best buy team rescheduled the install when ever we were ready. The teams then sent were very friendly and knew their job. Over all super happy with this purchase!
I would recommend this to a friend - Pros mentioned:Features, Screen quality
Rated 5 out of 5 stars
Beautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up fridge! Great quality screen. Absolutely in love with all the features of it
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
A Fantastic and Smart Upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with this Samsung Family Hub refrigerator. The touchscreen is a game-changer for managing our family's calendars and shopping lists, and the kids love leaving notes and watching videos on it. Beyond the smart features, it's incredibly spacious and well-designed, with plenty of room for all our groceries. The fingerprint-resistant finish is a huge plus and keeps it looking clean. It's the perfect centerpiece for our modern kitchen!
I would recommend this to a friend - Pros mentioned:Design, Storage space
Rated 5 out of 5 stars
Great deals
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm thrilled with this fridge! The stainless steel design is sleek, and the spacious interior holds all my groceries. The 21.5" touch-screen Family Hub is a game-changer, letting me manage lists, calendars, and even play music. The in-door ice maker and water dispenser work perfectly. Highly recommend!
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart fridge does it all! I can watch tv while I surf the web. The family photos are displayed right next to today’s calendar. I always know what my days schedule is. Appointments, meetings etc… set it up any way you wish!
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Dispenser light
Rated 5 out of 5 stars
Smart Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re still learning the different capabilities of this refrigerator. OMGoodness I love having my recipes on the door big and bright enough for me to see. Bixby and Alexa are right there if you need anything. When items are getting low or we use the last of anything, just tell Alexa to added to the shopping list. I let my 15 year old daughter pick it out and I am glad she did. I just wish it had a light by the ice and water dispenser.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Now we have an ALEXA !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with many options through wi-fi to have programs at your fingertips! We had 2 gentlemen that did the install and did a very professional job including hauling old refrigerator out to our shed. Thanks so much !!
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker
Rated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Only downfall is ice maker is slow. Super spacious though and very sleek looking.
I would recommend this to a friend Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. It is so spacious! The only thing we are a little concerned about is it should be fingerprint resistant however I am having to wipe down fingerprints ever couple days. But not as noticeable as my last fridge.
I would recommend this to a friend- Pros mentioned:Design, Screen quality
Rated 5 out of 5 stars
NOT SURE WHAT YOUR’E WAITING FOR GO BUY IT NOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is well on its way to accomplishing just that by giving you the ability to view footage from your home security cameras, create a shopping list, dancing your buns off while you cook (laughing) and documenting everything in your fridge daily via the large computer screen on the panel of the right door. I mean what else can I say..? It’s absolutely stunning to look at … one of challenges is keeping the fingerprints off the fridge! THANK YOU BEST BUY!! LOVE HAPPY CUSTOMER!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smart and fresh way to store food
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family hub is not only a regular refrigerator but it’s an innovative way to keep your food fresh and healthy for longer duration. Cooling Is very efficient and it makes plenty of ice. I hear sounds during dispensing the ice but it does not bother me much. Water stream is good and locking is great an additional to it. I enjoy variety of smart features such as family pic display by creating albums, listening to mudic using alexa, recipes, shopping list to track my food expiration is great. Overall amazing product in good budget.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this fridge !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge ! I haven’t explored all the options yet but I love everything about it we played music on it during the holidays and watched shows on it while cooking ! Sooo much space and works like a charm !
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Love this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was easy to setup, it took longer to download the apps and connect accounts more than anything. We went from a LG french door to the side by side; which seems backwards but for our family it is easier to see all the contents of the freezer items and have less waste. My 13 year old loves to doodle on the fridge, make notes for everyone and the photo slideshow is fun for everyone. Anyone that has come by really likes that feature. The only reason I gave it a 4 rating was I feel the design of the water and ice maker is a little off. You have to get the right tilt and size glass or you will have issues. Other than that I love this fridge!
I would recommend this to a friend



























