Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Everything I thought it would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is everything I thought it would be looks wonderful in love all of the features.
I would recommend this to a friend - Pros mentioned:Screen quality
Best fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The screen has amazing tools and would recommend it to anyone. Best thing ever created
I would recommend this to a friend - Pros mentioned:Overall performance
The freeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items I bought was excellent for the price.I love it working good for the price
I would recommend this to a friend Excellent overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space, Convenience of the display is perfect for our family. We stay busy, and can see all schedules, daily weather, and being able to have it in the kitchen is great for us as we start our day.
I would recommend this to a friend- Pros mentioned:Storage space
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fidge so far. Very spaceous, I am able to organize things better thanks to all the space. I love the alert when you leave the fridge open too long.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Samsung smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever I'm so happy with my new fridge
I would recommend this to a friend - Cons mentioned:Ice maker
EHH id skip Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Fridge but it is lacking a drawer for the cheese and meat also the ice maker is ALWAYS running out.
No, I would not recommend this to a friend - Pros mentioned:Features
Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had issues with the screen freezing; however, that seems to have been fixed with the last update. Other than that, I’ve been very pleased with this purchase. The features and apps have really helped me master my cooking skills
I would recommend this to a friend - Pros mentioned:Features
Fantastic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and great features for the modern home. Love it!
I would recommend this to a friend - Pros mentioned:Overall performance
F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am recomend the this product to all people to buy
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to track my food expiration dates it makes life so much easier. I thougt I would have better view inside from the cameras but its not a huge issue. I love the family hub
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new Samsung Refrigerator. It’s everything that I wanted in a refrigerator and there is so much room for everything.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, and I would recommend my friends and family to buy one.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Refrigerator Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator when I am cleaning my kitchen I can listen to music or watch a program
I would recommend this to a friend - Pros mentioned:Screen quality
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen on door!!!!!! Plenty of storage both in the fridge and freezer
I would recommend this to a friend Very nice refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with lots of storage. Nice deep shelves.
I would recommend this to a friend- Pros mentioned:Overall performance
Very good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a big and beautiful kitchen appliance, The screen and Alexa giving it the extra mile
I would recommend this to a friend - Pros mentioned:Screen quality
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious loud speaker clear picture on screen
I would recommend this to a friend Best fridge ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, so easy to work with the best part is alexa, you can do everything just perfect
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice makers seems to struggle with making enough ice. Didn’t want to have to buy a separate kitchen appliance to make ice but I’m going to have to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about this experience. Let's elevate the ice maker's ability to produce ice, BrandonC.
To help boost the ice maker's efficiency, kindly browse this guide and perform its troubleshooting steps. There are hyperlinks included; kindly visit them.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
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3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148931446, to help our team pull up your information.
Have a great day!
^Chrystel