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Customer Ratings & Reviews

  • Front. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock(3sec) ed | Crushed Ice
  • Left. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 1. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 4. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 5. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 11. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 12. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 13. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 14. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 17. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 18. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 19. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 20. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Family Board video 0 minutes 19 seconds
  • Food AI Enhanced Smart View video 0 minutes 24 seconds
  • Meal Planner video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Model:
RS27T5561SR
SKU:
6397590
Highly rated by customers for:
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$1,899.99
Save $200
The comparable value is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,493 reviews
  • Pros mentioned:
    Overall performance

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! I like u this refrigerator is very nice!! !!! ! !! !!! !! !! !!! !!! !! !! !! ! !!! !! ! !! !! !! !! !!

    I would recommend this to a friend

  • Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with a good water filter. My wife who is picky with what water she drinks. Will drink water out of this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I like the product. I haven't had a chance to completely go through the touch screen yet but it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Happy wife happy life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a digital refrigerator. We purchased this item and we are 100% satisfied. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Nice refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this unit, just wish ice maker would have more output!

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my kitchen…Definitely a Great Buy

    I would recommend this to a friend

  • Worth Every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivers as advertised. We have really enjoyed utilizing the food tracker, the calendar and the recipe suggestions. Having the fridge track the food expiration is really useful as well. We've loved using this fridge and all of it's features thus far. 10 out of 10 recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator, I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good capacity refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good product, good capacity, display very sharp and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Room for more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge , plenty of room. sleek disign looks cool in the kitchen.

    I would recommend this to a friend

  • Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and pretty easy to hook your phone up to. Lots of room just wish the ice maker was bigger or made ice faster.

    I would recommend this to a friend

  • Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. This has plenty of space for everything. The touch screen is slot of fun to play with as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Like new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and works great. Could ve a bit bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved my refrigerator it has everything whatever you need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Really love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way i expected and would recommed it for you guys……..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Tv in the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes my kitchen look so high tech. All of my friends are jealous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever, the screen its nice big and the function its perfect

    I would recommend this to a friend

  • Our Samsung refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the apps and the camera quality. My family and I love our refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Beautiful Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator!!! It’s sleek design and easy to use camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, ice box could be bigger. Overall works good.

    I would recommend this to a friend
Page 49, Showing 961-980 of 1,493 reviews
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