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Customer Ratings & Reviews

  • Front. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock(3sec) ed | Crushed Ice
  • Left. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 1. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 4. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 5. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 11. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 12. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 13. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 14. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 17. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 18. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 19. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 20. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Family Board video 0 minutes 19 seconds
  • Food AI Enhanced Smart View video 0 minutes 24 seconds
  • Meal Planner video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Model:
RS27T5561SR
SKU:
6397590
Highly rated by customers for:
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$1,899.99
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The comparable value is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,493 reviews
  • Pros mentioned:
    Features

    Giant table

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart fridge, it is easy to use interesting to have a giant tablet in my kitchen

    I would recommend this to a friend

  • Modern Samsung Touch Screen Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator. Touch Panel has some great apps. I would buy it again.

    I would recommend this to a friend

  • Works perfect my wife love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very spacious love it will recommend 100/100

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Our Dream Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at the Family Hubs for years and the 2019 model is priced just right and packed with features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, i love the fridge the team did an excellent job in installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has all of the great features i wanted.

    I would recommend this to a friend

  • Family centered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to sync our family schedule and upload pictures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U love it. Use it just like the phone on a refrigerator!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best smart fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE THIS FRIDGE!! I’m happy with my purchase

    I would recommend this to a friend

  • Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was awesome and smooth. Fridge came with a dent on the bottom right side but installed put me in the position to get a new door.

    I would recommend this to a friend

  • Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but Ice is not that quick in making I never basically have

    I would recommend this to a friend

  • My review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my stuff were awesome. Send the item is great.

    I would recommend this to a friend

  • The Best Smart Fridge I ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most advance and updated smart fridge i have ever seen. I can see inside the fridge through smart app. can listen music, watch shows or podcast while working in kitchen. The best part that temp can be control through app and you are always up to date with your fridge stuff.

    I would recommend this to a friend

  • Great technological Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added functionality of the tablet and speaker in this. Wish it had adjusting shelves though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great buy people!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally an appliance that exactly is what it says it is . It adds a bright addition to the kitchen. The

    I would recommend this to a friend
  • Pros mentioned:
    Features

    High tech

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worthwhile, I love playing youtube videos while cooking ....

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with fun smart option. A small scratch and some difficulty with processing the different options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has it pros and con's but i like it. LOVE HUB.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it; very good! … ………………………………………………………………..

    I would recommend this to a friend

  • Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast pick up no hassle the lady’s at the front desk we’re beyond helpful

    I would recommend this to a friend
Page 51, Showing 1,001-1,020 of 1,493 reviews
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