Customer Ratings & Reviews

Excellent work and great love good product quality

Very large fridge with tons of space. My son loves the interactive touch screen, where he can draw, listen to music and check the calendar. So far it’s great!

Great refrigerator. The best quality of any refrigerator a person can own. Thanks Besy Buy for having great customer service.

I really like my fridge and enjoy the photos. I switched from another brand because I kept having issues hoping for a better experience and so far so good.

Have already had 2 ice maker repairs within 6 months of buying. Bottom shelf also freezes food and tech told me it’s normal. Samsung seems to have many issues with appliances.

Great fridge! Amazing smart screen, use it for notes, grocery list, Spotify, Samsung TV, camera view inside the fridge, ect…….

All the same style of Refrigerators were about double the price and we are glad to again purchase another Samsung product. We have not been disappointed and still learning it's Smart tech abilities.

Great help loading the refrigerator in the truck. customer service great

We love it, it looks good and its pretty amazing... love it

It’s great product for a good price. Installation is very easy, using the apps is so easy.

Only a month. Loving it already! I am a TotalTech customer. While replacing it, water seal broke and charged me $150 . Not happy about that. Did complain but no result yet.

Overall great experience the tech misjudged the opening and the doors had minor scratches but its was handled pretty quickly Frigde was replaced the next week.

Very nice features and looks great in my kitchen. I have a smaller space so the depth was perfect without February handles. The handle-less design not only saved on space but looked sleek and modern. Everything else functions as expected.

I love it !!! So many features through Wi-Fi!!! It’s even fingerprint resistant!!!

My drinks and food are always cold and the fridge is consistent.

Nice looking appliance. Having a touchscreen refrigerator is convenient and fun to look up recipes and listen to music while cooking. My only issues are the ice maker getting jammed and the crushed ice not dispensing, the 3rd shelf in the freezer was not delivered, and the water dispenser drips.

Great product, customer service, and delivery. The digital display is very user friendly.

Love my new fridge, only thing I have a problem with is that I can’t get it to connect to my wifi great to be able to look inside it on my iPhone, and I do have a great connection with my internet on iPhone…..

Product is as advertised, Best Buy covered the delivery and installation.

Speakers are horrible, there is only one light in the refrigerator at it’s at the very top, so if you put anything more then a few items on the shelves then you can’t see. Camera sucks. Doors suck too we have already smashed our fingers. The whole water /ice maker system…sucks! If you use anything other than a perfect glass, ice shavings get everywhere! Water misses the mark on most occasions and I’m a pro at aiming. No light for the water dispenser, who does that? Oh and you can’t just reach in and get ice either it’s hard to get ice out. The outside gets dirty quick. It would be a great fridge if they completely redesigned it. Stay away! I will not buy anymore Samsung products ever.