Customer Ratings & Reviews

Great service. Delivery day was a breeze. GUYS WERE VERY PROFESSIONAL.

awesome products great experience. Limited Ice distribution

I love my new refrigerator the ice machine works great

Working good including the smart screen . Smarthub a added beauty for playing videos and as a digital photo frame

Great frig but locked in retail mode cant unlock to setup for our nneeds. Called geek squad but did not get any assistance. Will have to call again.

Overall, great upgrade. There is definitely room for improvement on design, for example, adding a light on the dispenser...

I originally got this fridge because my daughter picked it out, but our family really loves it. The fridge includes speakers to listen to music and even a camera too see whats inside through the family hub application.

Have always had good luck with Samsung appliances. Unfortunately on recent move we bought new Samsung washer, dryer and refridge. Very disappointed with the Samsung refridge. The feezer side works fine but unfortunately the refrige side acts like a freezer as well. Have followed manual and have raised temp to 44 degrees but still temperature still 32.7 degrees. Have lost all food on refridge side as it is frozen and still waiting for Best Buy to come out and repair it. More to come whenever we can get someone out to repair it.

This refrigerator is awesome, we love the iPad inside it. The water and ice machine work great

The product is good but the service from Best Buy was terrible two days of vacation wasted and then I had to pick it up by myself why they just canceled my appointments twice the first time the driver called us. It’s damaged. They make another appointment three days later, and they just canceled it with not telling us then we was going in the store after three hour phone call and we picked the same fridge up what they normally want to deliver us by the first time with the damage why it was a scratch on the side.

It was best service iam satisfied with best buy and keep up your hard work

The best store for buy appliances and good customer service I’ll recommend anyone this store

Very lovely fridge I love it.I listen to my favorite music while I cook in my kitchen,I recommend this fridge to everyone

Honestly I thought we were purchasing a super fancy and cool fridge. However, there ate lots of things that it still needs in order to become what they promote it as….the ice and water dispenser doesn’t have a light, the family hub freezes u cant do many things on it unless u have an android/samsung device many features dont work properly and its realy poor quality well too me atleast.

They had to replace the TV twice before they got it fixed. But it’s OK.

I love my new refrigerator. It’s unique and convenient. My kids loved it too. Specially the camera you can see what’s inside.

Great fridge with easy set up on the smart technology

The refrigerator is nice and spacious the only thing I do not like is the icemaker it takes a long time To make ice and it’s enough for maybe four glasses I am going to see if I can exchange it for a different refrigerator with a much much much bigger icemaker this one is just too small

We really love it but about the touch screen doesn’t work sometimes so I need to disconnect the fridge

Love the fridge but they can't hook up water line . I can do it myself its just hilarious to get call I can't do it. Lol whatever It comes with dents but it works, woot woot!!