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Customer Ratings & Reviews

  • Front. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock(3sec) ed | Crushed Ice
  • Left. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 1. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 4. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 5. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 11. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 12. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 13. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 14. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 17. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 18. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 19. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • Alt View 20. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Family Board video 0 minutes 19 seconds
  • Food AI Enhanced Smart View video 0 minutes 24 seconds
  • Meal Planner video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Model:
RS27T5561SR
SKU:
6397590
Highly rated by customers for:
$1,899.99
Save $200
The comparable value is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1492 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have expressed concerns about the ice maker, dispenser light, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,492 reviews

  • My mother loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator, so I end up purchasing one for her she loves this one because she can listen to her Mexican radio stations from the scream monitor I had to give up some of my gift cards to purchase this refrigerator and I also had to give up purchasing my Samsung galaxy tab9 ultra ;( but i love my mom so if she’s happy i’m happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for almost 3 yr and it came out pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    We love our new fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 4 months now and we are loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Like that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s a omg when people come over speakers sound amazing

    I would recommend this to a friend

  • Samsung 26.7 cube ft refrigerator with Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung refrigerator, its very nice to have a item that had hub on it .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Perfect Frig!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love this frig! The extra features with the SmartThings/family hub. This frig is really sleek and looks beautiful in my new kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung TV fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge and a great price was brand new for the open box price

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge. Great size can fit a lot inside. The hub is amazing and a perfect fit for our family. Everyone in the house enjoy’s using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my refrigerator 6 months ago and I’m loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, i recommended is nice, thanks

    I would recommend this to a friend

  • Samsung makes a good fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my fridge broke and was in need of a quick upgrade. I got wonderful help & service from the Westbury location & delivery guys were the best. I'm happy so far with my new fridge, it works, the display reminds of the weather & there is a camera inside so I can avoid doubling up on items I have in stock. I

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge. The negatives is I wish it had a drawer for lunch meat and to make more ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge it is exactly what i wanted.

    I would recommend this to a friend

  • My new baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the shape. Size and model I was looking for. I start enjoying my new fridge Love it

    I would recommend this to a friend

  • Love the shop list feature .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes fast, super spacious, controls are easy to use and Just overall impressed with the smart screen .

    I would recommend this to a friend

  • Now my food is safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I will recomend to my family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Nice Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. The only gripe is that the ice maker takes a while but other than that no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It cools very good. Great color love the inside handle.

    I would recommend this to a friend

  • Spice up Yo Cooking with This One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Playing music through it right now !!! It livens up my cooking fa sho

    I would recommend this to a friend

  • Stroage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the freezer storage. Better space than french doors. Im only a moth in but i love it .

    I would recommend this to a friend
Page 8, Showing 141-160 of 1,492 reviews
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