Customer Ratings & Reviews
- Model:
- RF27CG5400SR/AA
- SKU:
- 6546223
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the 26 cu. ft. French Door Counter Depth Smart Refrigerator, particularly its ice production, overall performance, and capacity. The refrigerator's design and size are also well-received, fitting seamlessly into various kitchen spaces. Customers appreciate the quiet operation and effective temperature control, ensuring food stays fresh. Overall, the refrigerator meets customer expectations with its features and functionality.
This summary was generated by AI based on customer reviews.
Water Dispenser Continually Drips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this fridge - but....the water dispenser drips water, hits the drip tray and runs down the front of the fridge. We have had (4) different techs out and no one can figure out why. It's definitely a manufacture defect, we finally returned the fridge and purchased another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Roxie,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Rodel
Ice maker issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Samsung ref has an ice maker issue and will work for 1 year or 2 and will not work after that and they will not have a warranty by then. I paifld 500$ to get it fix
No, I would not recommend this to a friendBroken refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just brought this refrigerator 3yrs ago and its not getting cold. What a waste of money. Glad i know about how to make settlement claims. Because am about make sure i put in 1!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jennifer,
We know how important it is to have a working refrigerator at home. Let us help.
Here is a link for troubleshooting steps for your refrigerator that is not cooling, kindly watch the video and click the embedded words.
Cooling issues with Samsung refrigerator or freezer.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (11472925510) to help our team pull up your information when you message us.
Thank you.
-Ricardo