Customer Ratings & Reviews
- Model:
- RF27CG5400SR/AA
- SKU:
- 6546223
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the 26 cu. ft. French Door Counter Depth Smart Refrigerator, particularly its ice production, overall performance, and capacity. The refrigerator's design and size are also well-received, fitting seamlessly into various kitchen spaces. Customers appreciate the quiet operation and effective temperature control, ensuring food stays fresh. Overall, the refrigerator meets customer expectations with its features and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Overall Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room. Only problem is that the ice for ice tray in the freezer does not produce ice.
I would recommend this to a friend Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant product and does what it says it would. Loved this purchase
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a very nice fridge i am very happy with my purchase
I would recommend this to a friend Love this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with this refrigerator! The layout is extremely smart and ergonomically elegant. We are cheese and charcuterie people and LOVE the large drawer for such items. The lower freezer is also convenient with scoopable options for iced beverages when having a party in addition to the door ice and water dispenser. Wonderful.
I would recommend this to a friend- Pros mentioned:Overall performance
Mrs.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement. Very satisfied. Updated our kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Works perfect and have not had any issues
I would recommend this to a friend - Pros mentioned:Overall performance
Super
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just excellent..i love it it perfect easy to clean
I would recommend this to a friend - Pros mentioned:Ice production
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is Great. I love the the 4 different ice options it offers.
I would recommend this to a friend Great refrigerator great storage space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage space for this counter depth refrigerator.
I would recommend this to a friendWonderful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Has so much room It has everything I wanted.
I would recommend this to a friend- Pros mentioned:Design
My third Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my thrid samsung fridge. I love the design.
I would recommend this to a friend - Pros mentioned:Overall performance
Great and sharp looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior quality, performance,craftsmanship and efficiency!
I would recommend this to a friend We love our new French door refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weve been very happy with the purchase of our new Samsung refrigerator. This is a real upgrade on our old one. the French doors are nice for access to our everyday items and the freezer draws work well to separate short term and long-term freezer items. I"d highly recommend this refrigerator
I would recommend this to a friendVerified Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're enjoying this refrigerator/freezer very much. There's so much space in the refrigerator (especially since there's only 2 of us).
I would recommend this to a friendSamsung Refrigator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Refrigator. Easy to operate coolness and ice maker and lock position.
I would recommend this to a friendSamsung is NOT a Reliable Refrigerator Brand!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If possible I would give this product 0 stars. I purchased the refrigerator 14 months ago and it has already stopped cooling. The smart app says the refrigerator is working fine, but it has been at 70 degrees for two days. After emptying the refrigerator completely and 2 days of online chats with Samsung, trying different (and sometimes repeated) troubleshooting, I have no resolution and the refrigerator still sits at 70 degrees. I now have to wait for a Samsung technician to come out, at my own expense, to diagnose as the representatives were no help in identifying a potential cause. For a $1600 refrigerator that is just over a year old, this is ridiculous. BUYERS BEWARE!!! Do not trust Samsung for your refrigerator, it is an expensive mistake I will not repeat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kathryn,
We understand how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Here is a link to your user manual; kindly go to page 79 for troubleshooting steps for your refrigerator that is not cooling enough.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149789582) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Freezer stop working after two months of purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT RECOMMEND THIS PRODUCT AT ALL. After only two months of having purchase this fridge, the freezer stopping working; all my food went to the trash - had to use my old school freezer in my garage terrible! To add, while a purchase the Greek squad protection plan because it under manufacturer warranty you have to go thru Samsung, so imagine going thru Samsung - terrible experience - for the money paid on this fridge you would think you would get a good product its terrible do not purchase safe yourself the headache!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lilly F,
We know that anyone would be disappointed if you endured this experience. Allow us to help.
Please see the link below for the steps if your Samsung refrigerator is not cooling at all. Please watch the video and click on all the embedded words inside the article.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147507519, which will help our team pull up your information.
^Rainly
Big improvement over the Bespoke Models!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. So nice that Samsung had gone back to the in door water/ice makers. Handle easier day to day than the Bespoke Models too. Very pleased with this purchase!
I would recommend this to a friendGreat Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the stainless color, and the interior shelves were designed to use most of the inteiror space. also the guys who installed it were fast and really profesional.
I would recommend this to a friendI’m very happy with the service from Best Buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! The door had a very small dent—more like a dimple. Best Buy Customer Service made it right. They were very responsive to the situation.
I would recommend this to a friend