Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was exactly as I expected. Everything functioned properly as described
I would recommend this to a friend - Pros mentioned:Overall performance
refri
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good refrigerator so far lo compraria de nuevo
I would recommend this to a friend - Pros mentioned:Design
Reliable fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and simple refrigerator but lacks compartment for deli meat and water dispenser doesn't with well with narrow glasses
I would recommend this to a friend - Pros mentioned:Capacity
The view master
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the room and being able to see everything in the refrigerator and the freezer..
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Poor ice-making!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we love the capacity of this product, we are disappointed in the functionality of the ice-maker. The ice-maker is producing a minimum amount of ice over 24 hours. At one point it did not produce any ice cubes in a 10 hour period. The problem has been reported and we are awaiting the resolution from Samsung. Best Buy has been exceptional in their support. If the ice-maker issue is resoved, I will update my rating,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BSWIP,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Thank you for sharing your experience with us.
When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in your water line. You should also routinely dispense or dispose of ice so it doesn't clump up. As a final step, resetting your ice maker may cause it to start working again. You can read more about refrigerator ice maker issues here: http://www.samsung.com/us/support/tro... If you're still experiencing ice maker issues after following the steps in this video, you can contact us online and our team of Samsung Care Pros will help you diagnose, troubleshoot, and repair your Samsung product:
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328475
^Ross
- Pros mentioned:Space
Roomy Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has both a roomy freezer as well as a roomy refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it nice and super spacious. Only thing im having issue is the water doesn't have enough pressure. That's why i gave a 4 stars.
I would recommend this to a friend - Pros mentioned:Overall performance
Refridgerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my new fridge . It was at the store on time and I had absolutely no difficulties when I arrived for pick up . All employees were super helpful with every aspect of my experience .
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Refridgerator, congratulations on your new Samsung Refrigerator and really appreciate you sharing your review. We are excited to hear that you are enjoying your new machine. We welcome you to our Samsung family. ^Brad
- Pros mentioned:Design
Refrigerator samsung side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design, and the installation by the expert team sent by bestbuy
I would recommend this to a friend - Pros mentioned:Design
Beautiful Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and very stylish, looks great in my new house. Love how the controls are touch button inside the fridge.
I would recommend this to a friend - Pros mentioned:Design
Samsung 27 ft capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it looks good, lots of room in the freezer with the ice machine in the door and not on the shelves. The finish is nice although still trying to get that plastic rap off of some places. Overall very happy
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only owned this refrigerator for a couple of weeks, but working good so far. The sides seem to be a bit wavy.
I would recommend this to a friend Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love the fridge. Still new though. Wish the ice dispensed better and there was a light and wish the shelves slid in and out. I do recommend it.
I would recommend this to a friendnew design, enough room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simple design inside and a lot of room available, replaced my 14 years old samsung that has problem that always freeze the insdie fan, this one does not have any issue so far.
I would recommend this to a friend- Pros mentioned:Size
Super star budget fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Fridge, I would say it’s large for the size. Absolutely would recommend
I would recommend this to a friend - Pros mentioned:Capacity
Our new addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love this refrigerator-spacious refrigerator and freezer.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Installing the water line for the ice maker myself and it was easy. Fridge works well for the price point.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Keeps everything ice cold. Love it.
I would recommend this to a friend - Pros mentioned:Capacity
Will keep buying Samsung brand
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing refrigerator. It fits a lot of produce and the frizer space is so much larger than other models.
I would recommend this to a friend - Pros mentioned:Design
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand, Excellent product, modern and beautiful design
I would recommend this to a friend