Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome refrigerator ours messed up less than 24 hours we had this new one best buy y’all rock!
I would recommend this to a friend - Pros mentioned:Capacity
Very Satisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity. Smudges a little on the doors. Overall very satisfied.
I would recommend this to a friend - Pros mentioned:Space
Large Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge, but the no handles took some getting used to. It is very spacious though!
I would recommend this to a friend - Pros mentioned:Overall performance
The best fridge in value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply Samsung really nice smart fridge all cooling around side by side the best
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised love the display inside the door. Looks great.
I would recommend this to a friend - Pros mentioned:Size
Great layout for elderly parents
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit. Nice room. Layout is great for my elderly parents.
I would recommend this to a friend No light in dispenser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and freezer but the ice dispenser doesn’t have a light...that’s kinda a bummer
I would recommend this to a friendNew Fridge Isn’t Cooling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge and plugged it in immediately after delivery. Unfortunately, it never began cooling properly — both the fridge and freezer stayed in the 60s, even after setting the temperature and turning on Power Freeze. I contacted support and was told someone would come to inspect it — but not for four days, and if it needs to be replaced (which seems likely), that could take another two days following inspection. In the meantime, I’m losing fresh food I just purchased, and it’s becoming both costly and difficult to manage without proper refrigeration. I understand that things happen, but it’s frustrating to have this kind of issue with a brand-new appliance. I hope Samsung and Best Buy take this seriously — this has been a disappointing and expensive experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Overall performance
Very nice and spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly and looks very nice. I love the fact that it does not have handles.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator that we found on sale and is a definite upgrade over our previous fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Great priced fridge with water in the door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reasonable priced fridge for our homes that we flip. Will buy again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Paul, we would like to thank you for choosing us for your new Samsung Refrigerator. I appreciate you taking the time to share with us. We would like to thank you for choosing Samsung and being a part of our family. ^Brad
- Pros mentioned:Overall performance
Love my new Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new refrigerator! Had another Samsung and loved it as well.
I would recommend this to a friend - Pros mentioned:Overall performance
new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator, just what I was looking for.
I would recommend this to a friend - Pros mentioned:Overall performance
New fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice good looking fridge, not too big . Good brand as well...
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was easy and was very respectful, the fridge looks great and works wonderful
I would recommend this to a friend - Pros mentioned:Overall performance
Great stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought all samsung just like my tvs arethey work great
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance has worked well so far. Just bought 3 weeks ago and we are pleased so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Side by Side is Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is easy to adjust. I prefer the ice maker in the door.
I would recommend this to a friend - Pros mentioned:Space
Big and beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big refrigerator. Lots of room for everything. Love the ice maker in the door.
I would recommend this to a friend - Pros mentioned:Space
Lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, Lots of room inside. Lots of shelves makes it easy to spot where you store stuff.
I would recommend this to a friend