Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Do you like ice?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like ice, keep looking. This fridge makes about 12 cubes twice a week. Makes a good apartment fridge, but hardly the storage or ice capacity for a large family.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how you feel about the ice maker's efficiency. Let's help boost its ice production, JeremyC.
I have shared this guide to rectify the ice maker's performance. Please fully watch the video and click on the embedded link to "Leveling the refrigerator" for more details.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146490271, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Ice maker performance
ICE MAKER PROBLEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems that the fridge has the same problem with the ice maker. At least it takes only four hours to make a tray of ice. Not to pleased with it. Also is missing the bottom drawer on the freezer side.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Deedee! If you're still having issues with the ice maker, I recommend following the steps in this link: https://bit.ly/318JLqE. ^Jecca
Samsung frigde
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged during transit but is a good, user friendly appliance
I would recommend this to a friend- Pros mentioned:Capacity
Fridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great so far. It's very spacious and slick looking.
I would recommend this to a friend - Pros mentioned:Size
Buy this Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Large but it fits in the same space that we had.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instillation was quick. Looks great. They also gave me tips
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fits us perfect. I strongly recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product. No problem with the delivery.
I would recommend this to a friend - Pros mentioned:Capacity
Very happy with this!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this and definitely worth the money! A lot of space!!
I would recommend this to a friend - Pros mentioned:Overall performance
A Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliance. Works great!! The Black Steel has a sleek look.
I would recommend this to a friend Samsun Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung Refrigerator and I am interested to see how it holds up over time. I love the black stainless steel. I purchased black stainless steel since I currently have stainless steel appliances and I hate them.
I would recommend this to a friend- Pros mentioned:Capacity
after a month it has been excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this fridge has been great so far. It is so HUGE inside.
I would recommend this to a friend Garbage manual and customer support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the fridge for a few weeks and it is working well. Makes enough ice for our family though I could see how it could be low for some. Looks good but I have some issues. The plastic that is covering this fridge does not easily come off and there are bits that will likely still be there years from now unless I spend hours taking it off. Also the manual is generic and the leveling process does not apply to this fridge. The doors were not level and there is only one leveling device on the right side as seen in manual. BESTBUY tech support sent me to Samsung and vice-versa. Impossible to get any support at all. Best buy hung up on me several times. The Samsung guy was just USELESS. I got it close enough with a lot of work. Not eager to buy from BESTBUY again, horrible customer service as far as tech support goes. The delivery guys were great and on time and the pre buy people wrere fine too. Just once they sell it to you, you are on your own.
I would recommend this to a friend- Pros mentioned:Design
Would totally recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, love the look. So much more room compared to our old one.
I would recommend this to a friend - Pros mentioned:Overall performance
Purchase refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works very well. The price was perfect for my budget.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product no complaints good brand I’m recommended
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and great sizes. Works perfect the ice and water..
I would recommend this to a friend - Pros mentioned:Size
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big just what I want. Ice machine still bad
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great service. Delivery was better than expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Second
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator works great we use it as a second Fridge
I would recommend this to a friend