Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator and Terry and the geek squad were great.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and makes it elegant look in the kitchen.
I would recommend this to a friend - Pros mentioned:Design
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious inside and has a beautiful stainless steel exterior.
I would recommend this to a friend - Pros mentioned:Overall performance
Trm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator very happy i will purchase another one
I would recommend this to a friend Don’t buy this brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is trash I bought it on Black Friday 5 months after when out and prior to that I had the same fridge it only lasted one year and four months. But this time I bought the geek warranty from best for 5 years and they don’t wannna fix it because still under the manufacturer warranty. But they sell you and extra warranty that you can’t even
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Srt310, we hear your feedback on how important it is to have your Samsung product set up smoothly from the start, and how clear coverage details can make the process easier and more reassuring.
We’d love to review your unit’s condition and guide you through the appropriate support options. Please feel free to reach out through the following channels so we can explore available options with you. Kindly share reference number 1152478826 so we can assist you further.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung appreciates your business.
Khristine
Samsung Care
- Pros mentioned:Size
A perfect refrigerator.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and reliable. Good size and nice quality. Best.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge that performs well and has everything we need.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung Should Make a Better Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely have buyers remorse over this purchase. Small and noisy ice maker, no light illumination of water and ice dispenser, and very poor organization in the refrigerator compartment (need another drawer). This is what happens when your fridge dies and need a new one desperately. Also, no floor model at Best Buy all translates to a dud of a purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about the refrigerator's overall performance. We're here to help.
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
The link below contains the troubleshooting steps when the ice maker makes a small ice cube. Browse the guide until the "Small ice cubes" section.
Ice maker makes small, cloudy, dirty, or clumped ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
Below is a video link to watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Lastly, the link below will guide you about having an organized Samsung refrigerator.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance with the water and ice dispenser light, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147443602) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator. Looks great in the house. Appears well built
I would recommend this to a friend - Pros mentioned:Capacity
So nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much space in this fridge. The drawers are really deep.
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but have to get used to side by side
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Refrigerator, I would like to congratulate you on your new Samsung Refrigerator and appreciate you taking the time out of your day to share you experience. We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
- Pros mentioned:Overall performance
My wife love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it nices and shine is s as beautiful frig
I would recommend this to a friend - Pros mentioned:Capacity
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to get away from French door fridge seems like I got more room
I would recommend this to a friend - Pros mentioned:Capacity
Its sooooooo spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge its big holds all my stuff plus extra room to spare.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Looks really nice and the price was right.
I would recommend this to a friend Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for price and good quality I will buy it again
I would recommend this to a friendIncredible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic space and climate control. Very happy with the esthetics and overall functionality. Thankful to best buy for the amazing service!
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and working nice.. I love it. Its good deal.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars recommend Great fridge looks sleek and works like a charm
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, I'm very satisfied. I would recommend
I would recommend this to a friend