Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator. The color matches my decoration.
I would recommend this to a friendGreat value fridge.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best fridge I had in my life. I love the fact that the freezer is on the left, definitely more capacity.
I would recommend this to a friend- Pros mentioned:Capacity
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room! I wish it had one more drawer though!
I would recommend this to a friend - Pros mentioned:Overall performance
Great price !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great frigde as well delivery was excellent.
I would recommend this to a friend - Pros mentioned:Design
Buy this fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade for my old Kenmore. Split temp, no more frozen food in fridge. Love the removable ice maker, simple design but looks good in the kitchen.
I would recommend this to a friend Love how big this fridge is!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I’m giving this fridge 4 instead of 5 stars is because of how slow the water comes out. Thinking I was spoiled by our last fridge on this feature. Overall, we love it! There is a ton of space inside the door allowing us to not over pack the shelves.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. The ice cubes take a long time to fill up and dispense, but besides that it keeps things cold which is good lol
I would recommend this to a friendBrand response from Samsung
Posted .Good day, ScottD.
We are here to help improve the refrigerator's ice maker's performance.
Ice typically takes between 2-5 seconds to dispense from the ice dispenser. This is normal. The time it takes for ice to dispense depends on a few variables, including the following:
-How far back in the bucket the ice is.
-The amount of ice in the ice bucket.
-Whether cubed or crushed ice is selected, crushed ice may take slightly longer to dispense due to the time it takes for the gears in the ice bucket to crush the cubed ice.
More details can be found at the link below if the ice maker takes a long time to dispense.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
Please visit this link for more information:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
You may also watch this video if the ice maker does not fill up enough ice.
https://www.youtube.com/watch?v=heJu7r3JqNc
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145749471) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Capacity
Technicians need more help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but was very disappointed that they wouldn’t attempt to get it in the door because it wouldn’t fit. They need more help with deliveries
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity
Nice look to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lots room. The ice maker and water are great.
I would recommend this to a friend - Pros mentioned:Overall performance
Stylist refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and the look is fantastic. Friendly use.
I would recommend this to a friend Good refrigerator… no deli drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the refrigerator but there is one thing that is missing… a deli drawer, my refrigerator doesn’t have a deli drawer where I can’t put deli meats, cheese and others, instead I had to find some space for something to put on the shelves. I guess every refrigerator has some pros and cons.
I would recommend this to a friendSamsung fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, great price. Has no deli drawer so I used an old drawer from my previous fridge to serve that purpose. Water comes out fast and ice maker works well. Very happy with my choice of fridge. Also the plastic came off very easily and cleanly.
I would recommend this to a friend- Pros mentioned:Capacity
Love the fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of space, like the ice maker, and water.
I would recommend this to a friend Great fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this fridge. I had a side by side before. I love how streamlined it looks. The fingerprint resistance is great with small kids. The fridge was cold within 4 hours. It was making ice around 6 hours. We discarded the first few trays of ice. Overall I am really happy with the purchase.
I would recommend this to a friendSamsung worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought whirlpool refrigerators in the past this Samsung is really nice. It has a nice finish to it love the space in the shelves seems very economical and it doesn’t seem like it’s cheaply made. In my opinion, very well-made.
I would recommend this to a friend- Pros mentioned:Overall performance
Modern look and great value for the price,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the modern look and the fridge works great.
I would recommend this to a friend - Pros mentioned:Size
I love these refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality,good size,I love it!!!!!!!!!!!!!
I would recommend this to a friend - Cons mentioned:Ice maker performance
It has alot of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice make is slow and does not privode constant ice
No, I would not recommend this to a friend New filter? Already?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Door alarm helps when kids “forget” to close the door. I just don’t understand why a new fridge requires a new expensive filter every six months. Never had to change a fridge filter in my life before this one.
I would recommend this to a friendGreat refrigerator!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator However when the men delivered my appliance they just brought it in didn’t plug it in, didn’t level it out or set the refrigerator settings I wished that they had because I’m not sure about the setting with the draws Other than that I ABSOLUTELY LOVE MY NEW FRIDGE”” WE ARE VERY HAPPY
I would recommend this to a friend