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Customer Ratings & Reviews

$1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,685 reviews
  • Rated 4 out of 5 stars

    Samsung 27.4 cu. ft. refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure you door opening is big enough as this is every bit of 36" wide. The control panel extends out that I don't believe is included in the measurements. Overall, it's a nice side by side.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this through Best Buy. The first one was damaged, the replced it no problem. The new was installed and from the very start,the freezer would fluctuate as much as 20 degrees. Set at Zero. One time you look,,it is 4 above,then you look hours later it is 18 below. Does this everyday all day. They sent out someone from Samsung and they ended up replacing all the electronics. The service technician finally said there was somthing wrong he could not fix. Called Samsung from here and they told him they were going to just replace it. They called me and told I would behearing from someone to set up a delivery time within 48 hours.A week later nothing. I called back and now told they are not replacing and basically they have done all thay are going to do. Going to try and get Geek Squad to get involved. Have always had good luck with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Gulfport

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in installing the side by side refrigerator. Thanks to the two men who handled this difficult job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Samsung 27.4 Cu. Ft.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a replacement for the Black Stainless steel model we previously purchased. The Black did not go well with our decor so we opted for the exchange without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our needs we have a large family. One of the best features is the ice maker built into the door. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value & Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the value in price. The brand isn’t too bad either as well. Overall a good deal for a new appliance in a new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung refrigerator! It makes lots of ice! It was installed great! It dings when you leave it open! I bought my Samsung washer, dryer, stove, and Samsung refrigerator from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad delivered and installed our Samsung refrigerator. They were punctual, professional, knowledgeable and courteous. An absolute pleasure. Loving the fridge. The filtered water is delicious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the fridge but the one thing I wish it had and didn’t notice wax there’s no lunch meat drawer

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very Good !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is so good looking ! We love it and the interior is very spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Very dissappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied with this product only kept it for a week was not willing to work with the issues already presenting themselves. The ice maker kept freezing big lump of ice, the icemaker froze over could not remove from door to dump had to pour hot water in to release was a hot mess. Did not like the sensitivity of the water dispenser seem like it would leak water if you passed by it. Tried the lock mechanism still spilled water when not in use...in the end just exchanged for a different model fridge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Big Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old LG refrigerator stopped working. Decided to get this Samsung refrigerator. So far almost 2 weeks in and no problems. Lots of shelve space. The shelves are very deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Our first dies after 1 1/2 years but samsung stood beside thier product and refunded the money. Liked the first one so much that we bought another just like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, barely purchased my first home and got this fridge to match the appliances that came with the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things are chilling in here.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been pleased so far. Has a few bells and whistles not sure will ever use, but is nice refrigerator. Reaching to side of door to open versus grabbing handle has been biggest habit to break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New school "quality" I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of what its supposed to do. Sometimes it wont allow me to select "water" on the dispenser for hours though. Its random. Waterline not frozen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lisa, I see that you have some concerns with your Samsung Refrigerator control panel not responding and know that can be alarming. I want to provide you with some helpful information to ensure the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/
      We are here if you need any additional help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143834968. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and holds a lot. Looks great. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size and use of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, having ice maker in the freezer section will hopefully avoid the problems that the french door refrigerators have. Wish it had an extra smaller drawer though in the frig section

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Slow droppinf the ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself it good except for the icemaker. It takes too long for the cubes to come out. The crushed ice take less time but stll too long too

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Icedrop, I see that you have concerns with your Ice Maker in your Samsung Refrigerator taking a longer time than expected to dispense Iceland know that can be irritating. Ice typically takes between 2-5 seconds to dispense from the ice dispenser. This is normal. The time it takes for ice to dispense depends on a few variables, including the following:
      How far back in the bucket the ice is.
      The amount of ice in the ice bucket.
      Whether cubed or crushed ice is selected.
      Crushed ice may take slightly longer to dispense due to the time it takes for the gears in the ice bucket to crush the cubed ice.
      For additional maintenance, see link below:
      https://www.youtube.com/watch?v=EsbHtpc1ak4
      We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung