Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
The fridge is cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe is that there isn't a removable drip tray for the door dispenser. Everything else is exactly what I expected.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ok refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I press crush ice the ice come out big chunks of ice. The refrigerator was an open box so the price was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with the ice dispenser on your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142507701. We thank you for being a part of the Samsung family. ^Brad
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh at Beaumont Texas store was a pleasure to deal with. He was very knowledgeable about product and was very respectful to my wife and myself.
I would recommend this to a friendGood company bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either due to salesman mistake or mistake by the appliance division, we were told that the refrigerator that we bought was returned due to unable to fit and since there were scratches on both sides, we believed it. Only when we received it, we found out that it was used, was dirty, drawer was missing, etc. If we were told these, we would not have purchased it, since we had two others to choose from. We are really disappointed.
No, I would not recommend this to a friendStylish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful frigerator. Has great styling and is very versatile. Samsung in my opinion make some of the best appliances
I would recommend this to a friendWhisper Quiet and a Powerhouse of a Fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance purchase in recent history. The multi-vent technology really works well and the filter system is great, clean water and easy to replace.
I would recommend this to a friendHappy costumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and kind people they make you feel so comfortable
I would recommend this to a friendDrink fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this as a drink fridge but the drawers in the bottom and the side shelves are deep. Also my kids like it which is important to me.
I would recommend this to a friendMuno71
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inn no love shopping at Best Buy for my appliances. They always have good prices!
I would recommend this to a friendBest Buy Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator and the delivery guys were professional and efficient.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator and the digital thermometer reader helps
I would recommend this to a friendoff size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator little big for the space, we used as a loaner till they found one to replace it. depth makes big difference in purchasing
I would recommend this to a friendPerfect size for the family.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue we had is there was a large sticker placed directly on the refrigerator just below the ice maker. I had to get some Goo Remover to get it off.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it good investment.the ice maker is wonderful
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth buying experience. Easy to use web and a lot of choices of products.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Great butttttttt?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is terrible. The ice bin is to small. Everything else is great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tjk2425.
Thank you for taking the time to leave this review.
We understand that you have a concern regarding the refrigerator ice bin being too small.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144925213) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Best buy should be changed to super stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is a company i will forever continue to shop for any thing i need for my home.
I would recommend this to a friendPoor sales and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman promised $150 credit would arrive that we could bring into store and purchase a Visa gift card with it. No such credit ever arrived. Talked to store manager, they don't sell Visa cards. She was rude, not concerned with staff giving out wrong information. Fridge was damaged during delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Ice maker performance
Refri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong color delivered. It was replaced with the correct color. The refri water dispenser now leaks water.....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your water dispenser leaking on your new Samsung Refrigerator. I can help with that. I have some information that will resolve this issue for you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875//#water-is-dripping-from-the-dispenser
Thank you for choosing Samsung. ^Brad
Samsung refrigerador
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this refrigerator for over 2 years and we’ve have no problems.
I would recommend this to a friend