Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Good frige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good frig but the park inside is a little small. You really have too keep everything in order. Ice and water is great.
I would recommend this to a friendNice simple fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cold water thru the door! Wish there was a thin drawer for lunch meat but happy with the fridge. Door hold a lot.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator doors don't line up and not a deli drawer but all in all good
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Competitive price Easy to find on Best Buy web site
I would recommend this to a friendGood refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good and cheap fridge and I finally found it , thanks to bestbuy.
I would recommend this to a friendRefrigerater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, quick to get..and was willing to come back and install since it woukdnt fit
I would recommend this to a friendAwesome refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great investment, quality and price unbeatable.. Easy and fast purchase online. Fast and professional delivery.
I would recommend this to a friendTerrible ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t stop unless pull the bucket out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pamela,
Thank you for taking the time to leave this review.
We understand that your fridge ice maker is not stopping unless you pull it out.
The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can approximately make two trays of ice every 3 hours.
The ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144925876) when you message us to help our team pull up your information.
Have a great day.
^Charles
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice very slow , tried several temp settings. No light in ice/water fill area
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I see that you are not satisfied with how fast the ice maker is. I would like to make sure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001015/
Thank you for choosing Samsung. ^Brad
elliott mixson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not any thing at this time but i need my water line install.
I would recommend this to a friendGood Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so beautiful I don’t want to even use it. The only downside is that it is NOT finger print resistant.
I would recommend this to a friendThankful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the refrigerator was delivered the technician measured and it was too big for the space.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Easy, I am so glad you are enjoying your Samsung Refrigerator. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
It is was it is it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is smaller than I anticipated. It says it’s finger print proof but it’s worse than my last one an it wasn’t. Ice backer isn’t on door. It works fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate the review about your overall experience with the refrigerator.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Water and ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge just hate that the water and ice comes out so slow
I would recommend this to a friendBrand response from Samsung
Posted .ChristinaC, we understand the significance of a fully functional fridge in your household. Let us help you out.
We recommend checking the resources below if your water dispenser is slow. Please click on the embedded word.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly
To help boost the ice maker's efficiency, kindly browse this guide and perform its troubleshooting steps. There are hyperlinks included; kindly visit them.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148989150) to help our team pull up your information.
Have a great day.
^Camille
Love the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look with an external ice maker. My only wish was wifi.
I would recommend this to a friendAwesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Got to get use to the newer shelving and places for butter etc. Wonderful
I would recommend this to a friendGreat Refrigeration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this samsung refrigerator. The cooling system is good. the ice maker is great.
I would recommend this to a friendBuyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator I am very disappointed in the black stainless steel. It scratches and dents very easily. We scratched it in the first week and the plastic coating they put on it is impossible to get off and 4 months later I still have it on in spots. So much for my beautiful new kitchen.
No, I would not recommend this to a friendThe cave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge specially the crushed ice fucntion
I would recommend this to a friendInstallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They guys that delivered and installed were very nice and did a great job adjusting.
I would recommend this to a friend