Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Excellent Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this fridge high not the most high tech in terms of features, it gets the job done for a great price and with a very sleak appearance. Samnsung is always an excellent appliance brand!
I would recommend this to a friend Cool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge ! And water & dispenser is a plus! Easy to install —
I would recommend this to a friendUnhappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this originally the first week of May and it came on June 12. When it was delivered, the waterline had been damaged. So, a new one was sent but not until June 26. This one arrived with a dent on the front door. A new one was to come on July 3 but the delivery company was in an accident and was unable to deliver the new refrigerator. One is suppose to come next Monday, July 12, basically two months from the original order. We will see if this one is finally without damage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store about the status of the delivery of your fridge.
Have a great day.
-John
Excellant.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Value for money. Easy to use excellent product.
I would recommend this to a friendBest Fridge Thus Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator and all of its features!!!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look with no handles!! The freezer isn’t real big
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal on the fridge and delivery plus the install
I would recommend this to a friend- Cons mentioned:Ice maker performance
Crushed Ice sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should rename the crushed ice into chopped ice worst ice maker ever owned. Two thirds ice cube still left mean like 90 percent of this ice cubes pretty much there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkC,
Let us get you assisted with the ice maker.
Below are steps to help you make the ice maker work. Please watch the full video and click on the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145997530 to help our team pull up your information.
Have a great day.
^Aloe
I'm very happy with my purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was friendly and helpful. will let other know about the service we got.
I would recommend this to a friendB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good product quality and use off the product
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far and hoping to like for a long time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I thank you for your review and taking the time out of your day. We are glad to have you as a part of our family and thank you for choosing Samsung. ^Brad
Thanks best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good delivery. Good product. Good installation...
I would recommend this to a friendI love my frige
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it big, it has alot of space both sides frige and cooler.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Gladis, I am glad to hear you are loving your new Samsung Refrigerator. I am glad to hear you have plenty of space in the unit. We thank you for choosing Samsung in your home. ^Brad
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance is beautiful but unfortunately too large for my kitchen
I would recommend this to a friendThe one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great image with quality product good combinations for a fridge
I would recommend this to a friendWEAK DOOR FACE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having it one week I found a dent low in the door. Got on my kids about it. Was disappointed. Now I barely bump into it and my child noticed a dent. I didn’t even hit it hard enough to expect it would get dented. Talk about very disappointing. I just spent good money on something made extremely cheap. I’ve never had an experience like this. I’ve owned many refrigerators. In fact I’ve got multiple investment properties and they’ve never had any problems like this. I would never have guessed that the fridge in my home wouldn’t hold up to any of my rentals.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for using our refrigerator for your appliance needs, ZacZ. We would appreciate it if you could share your experience with us.
It would be awesome if you could give us a few more details about your unit to see how we can assist in the best way.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145093610) to help our team pull up your information.
Have a great day.
^Camille
10 year direct drive warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beyond amazing! Piece of mind with and 10 year direct drive motor!
I would recommend this to a friendSampson Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i love it, easy to use makes ice faster than expected.
I would recommend this to a friendGood employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service with Jorge and edgar nice work and workers
I would recommend this to a friendUpdating!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my side by side stainless steel refrigerator!!!
I would recommend this to a friend