Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Chheers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge.the installation was easy and simple. Will update further.
I would recommend this to a friendGreat for families
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. The kids love the option to have crushed ice
I would recommend this to a friendNice black stainless color.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stainless color and the ice maker makes small square cubes perfect for cups.
No, I would not recommend this to a friendNew fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loved it. She needed a new fridge and couldn’t wait.
I would recommend this to a friend5 stars for this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is very worth my money, ice comes out fast even the crushed one
I would recommend this to a friendRemodel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it as yet I am going to move but it’s looking good
I would recommend this to a friend- Cons mentioned:Ice maker performance
I Totally regret buying this unit.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit stopped cooling, freezing, and even dispensing water just 1.5 years after purchase—naturally, the warranty had already expired. I wouldn’t recommend this refrigerator to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the frustrating experience you had with your refrigerator. Let us assist you further, RandyR.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To get the refrigerator to cool and perform at its best, kindly visit the user guide below and follow through on the troubleshooting steps on page 45 under "Fridge/freezer does not operate. Fridge/freezer
temperature is warm."
User manual:
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Kindly visit the link below to help rectify and elevate the water dispenser's performance. Kindly visit the hyperlink for further help.
Samsung water dispenser does not all:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148800892, to help our team pull up your information.
Have a great day!
^Chrystel
Frigmagnet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from sales to installation was perfect! Thank you all!
I would recommend this to a friendFinger print proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge easy to use , convenient finger print proof.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg love this refrigerator lots of space! It's amazing!
I would recommend this to a friendMy Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Great install.....please with sales service over the phone!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my New Refrigerator! Best Buy delivered it and did awesome job!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung is the Best Buy. I don’t regret it not even for a second.
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for this wonderful refrigerator. And the installers were great.
I would recommend this to a friendNEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so happy with best buy and the ease of buying my new kitchen suite
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only hiccup was the delivery date was cancelled after making it online.
I would recommend this to a friendVery sharp looking fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung Refrigerator, Excellent service at Best Buy & delivery
I would recommend this to a friendDelivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very professional, on time, polite.
I would recommend this to a friendGreat Refrigerator good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the cubic inches to be very good and that including the freezer.
I would recommend this to a friendpleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to deal with. very informative. not pushy at all
I would recommend this to a friend