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Customer Ratings & Reviews

$1,299.99
Save $300
The comparable value is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,686 reviews
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge one full size freezer ,great service and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Stainless Steel Black Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Black Stainless Steel with ice maker. Samsung is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choice, good delivery by nice and gentle professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good quality refrigerator for the price. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, quality, and price. Best Buy had a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refridgerator perfect for our home!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay fridge but the ice maker went out in less than 6 months and because of Covid I didn’t have anyone come out right away and now they are expecting me to pay $200+ in repairs because the warranty is now up

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We are sorry to hear that you're having concerns with your ice maker. I know it must be frustrating and we would like to help as much as we can. At your earliest convenience, please contact us via any of the following using the following ticket number: 1143579021
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    It makes ice really fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature stays cold even when the doors open for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it was an open box, we got a great discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like best product inverter compressor is like for energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative and delivery guys did great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always make excellent products, quality is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but not the install or store response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge and the functionality. It fits our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product & easy to setup & use. Matched our requirement.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t arrange the racks it’s just one size. It doesn’t have deli drawer not even for butter at the door. Only two drawers. Also Best Buy make a bad connection for the water and it flooded my kitchen but thats on them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mmarr,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry with the damage done by the bad water connection.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Great frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, and its makes ice 10x faster than advertised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to remove the plastic wrap from all the seams

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good features. Excellent product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great value, good quality and easy to use.......

    I would recommend this to a friend