Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,299.99
Save $300
The comparable value is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,684 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clean cut Right on temperature A lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerador

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, it keeps food very cold which is good. I love the icemaker, its super economical.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I could not get the fridge I wanted quickly, I am happy with this Samsung side by side. It is roomier than I expected and so far is working perfectly! The 2 gentlemen that delivered, installed and removed my old fridge were so very accommodating, even moved sofa for me to make the delivery easier. I hope you can get their names from my records and reward them for excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    You are going to need a few towels

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first refrigerator we have ever purchased (married 25 years), we have only had hand me downs. I love the side by side vs. a lower drawer. My only complaint is the water/ice machine. The ice machine is a little delayed and once it does come out it doesn't stop right away. The water dispenser is difficult because it is pushed out too far, so you have to use two hands to push the button and hold the glass. We have a few towels on the ground because if the ice doesn't over flow the glass wasn't far enough out and water pours down the front of the fridge. Beside that the refrigerator it self is really great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarykateS, we understand the importance of having a working ice maker and water dispenser. We are here to help.

      Below is a link to help you with the ice maker not making enough ice. Please click on the embedded word and watch the video included.

      Ice maker is making some ice, but not enough
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Please see page 35 under the Water/Ice dispenser" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146789825) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge, bought for my mother in law she really likes it. Its a shiny black color

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Nice sized refriderator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect size. Modern, sleek look, I love that there are no bulky handles. There are also wheels on the bottom that makes this fridge easy to move if you would need to. So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Unbelievable price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in the scratch and dent section for our garage. It did have scratches and dents but we got it for $475. It is a GREAT size, both fridge and freezer. Only drawback is a smaller than optimal ice maker. We love our fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I loved my new fridge so much!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a game-changer. With its sleek design, smart features, efficient temperature control, and energy-saving capabilities, it surpasses expectations. A must-have for any modern kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation were great! We like the tall space between shelves, although having a way to stop the shelves from lifting up if a sticky item attaches itself to the shelf would be nice. Couldn’t tell this as we looked over the store model. A light above the water and ice dispenser would be recommended. We really like ease with which we can wipe off any fingerprints if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Gets super cold. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love this fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is absolutely beautiful! I have never loved a fridge as much as I do this one! It's very spacious and keeps everything cold perfectly. I would highly recommend purchasing it! The only thing I count as a flaw is having to get used to the door going all the way to the floor. I have hit my foot and scrapped it up opening the fridge door forgetting that it goes to the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy with Best Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped several stores and online Best Buy had the best price, delivery and installation. Love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    The right replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is as expected. Fits the space requirements and a newer version of the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Modern fridge design

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I only purchased this fridge because of Samsung‘s somewhat reputable brand and super simple modern design. I wanted a fridge that matched my new homes other appliances. But that manufacture keeps going on backorder so I settled on this one as it is one of the few black stainless fridges that doesn’t have any handles and was readily available.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Overall good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest Ice maker I've ever had and i don't like the fact you have to shut the water off to change the filter but all around good fridge plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks and functions awesome.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall is the shelves are not adjustable. Was cold enough to use a couple hours after plugging it in. The door open alarm is nice if you have kids that leave it open. Water and ice on door can be locked out. Lighting is super bright, you can see everything that might be hiding behind something else. I really like the digital readout for the temp over the older models that just had a knob labeled 1-5

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sharp looking item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first off, I usually read reviews on items that I plan to purchase but this was kind of a last minute buy. Our old fridge started going out and we took a chance on this one because it was on sale. I love Samsung products but have never bought their Refrigerators. We recently purchased a Samsung Washing Machine and love it. After buying the fridge, I went online just to check reviews and I can honestly say I dont know where the negative comments are coming from. I have nothing but high marks for this side by side Samsung refrigerator. Plenty of room for all items and the ice maker is top notch. Makes plenty of ice for us, two people in home. I guess if you have 5 or 6 people using it you would deplete the ice bin, but for us thats not the case. Everyone puts the icemaker down,but we have had nothing but good luck with it. The stainless look of fridge is very stylish. Nothing but happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely proud of this purchase. It is perfect if you have a large family beacuse all the food actually fits and the features are really great. Always cold and definitely freezing. One of the Best Buys ive made in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! It’s perfect !! It’s very spacious and the color is nice !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our frig. It is spacious and has plenty of lighting

    I would recommend this to a friend