Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4684 reviews
(4,684 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it redelivered because the person who came to deliver it the first time, measured the width in the kitchen and said: won't fit,will hit the pantry wall, buy another one and was out the gate. Mind you, the slot to fit the fridge is 36inches and the pantry wall is an inch deeper than the fridge. On the second delivery, had absolutely no issues, delivery person came in and slid it in, and pulled it an inch outwards so that the fridge door doesn't hit the pantry wall . Problem solved. Now, I have this awesome looking refrigerator and which cost me almost half of what refrigerators like these cost and works really well so far.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Gift Card Promise Not Fulfilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is good and works well. My problem is that in store on the date of purchase, we were told that we would be given $100 gift card if we purchased during this promotion, but this store didn't have our product available and we should purchase online, as we did. However, after talking with customer service spending more than 20 minutes per call on two occasions and returned to the store, we have not received the gift card. We have spent a lot at this store in the past few weeks, but, just seems to be the run around on the promise of a gift card.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Very Pleased with our purchase! After much comparison between refrigerators as well as all of the local stores- this is the one that looked to be the best match for our family at the current time. No doubt we got the best refrigerator for the price range we had budgeted for. We have not run into even one issue. Delivery guys did a great job installing and removing our old fridge. No regrets for this purchase. The only thing that we miss, but is not an issue, is the light above the outside water and ice dispenser. Only because we are known to grab a glass of water even the house is dark. But we still prefer this one to any other one in the same price range. The quality is a step-above. Nothing about it feels cheap!!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NClayton, I congratulate you on your new Samsung Refrigerator. I notice you have a concern and would like to forward that to our design team for future products. Thank you for choosing Samsung in your family's home. ^Brad
- Pros mentioned:Design
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious Interior & very quiet. Another fine appliance from Samsung!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Good refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Very spacious and works well. No issues so far.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Glad I made this purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I’m so glad I made this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung 27.4 Cu.Ft. Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung is a true upgrade for any kitchen. We’ve been very pleased with the space and functionality of this refrigerator.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having handles made this ideal for our narrow entryway. It’s nice, keeps everything at temp. Only things I would change is adding a light to the ice/water dispensers, better crushed ice, and more smudge resistance.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Courtney, I want to congratulate you on your new Samsung Refrigerator and appreciate you for pausing your day to share your detailed feedback. I would like to forward this information to our design team for future products made with you in mind. We are glad you are pleased with your machine and want to give a big warm welcome from our family to yours. Thank you for your choice of Samsung in your home. ^Brad
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
So happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator last month and so far we absolutely love it. It is spacious, well made, attractive and efficient.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Overall very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room on both sides. Only drawback it the way it dispenses ice...especially crushed ice. You glass must be touching the dispenser or it will be everywhere...especially on the floor. I am impressed with the depth. It holds alot of food.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung frigidaire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase, spacious, I like the design, it connects the water and it works perfectly
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Perfect for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well priced and really a good blend between stainless silver and black. The ice and water dispenser isn’t as advanced as most high end refrigerators, but it’s simplicity makes it user-friendly. A really good buy!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
It's a pretty great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with its performance so far. The digital temperature readings/controls are a very nice feature. The in door water/ice dispenser works way better than a similar Frigidaire model we have, no leaks or condensation and nowhere that water can pool up underneath. The one bad thing I'll say is that the icecubes it makes are an awkward size/shape, they don't fit into most bottled drinks, even the ones with wider 30mm mouths. The no handle design may take some people a little getting used to but it looks very nice and is space efficient. The stainless steel is a fingerprint magnet but I think people who like stainless steel would know and expect as much.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very nice fridge and ferrozine and also good storage
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Open box fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fridge abs stopped in at Best Buy to check out what they have only to come across this fridge. In no time I sought out an associate to initiate a purchase. Brought it home and hooked it up to find it works quite much better than expected and have had no complaints except for a water leak that is more than likely from taking off the doors for it to fit through my front door where the water line connection isn't so secure any more. Overall I'm happy with the purchase.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color! It goes great with my kitchen. Plenty of room for everything.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Everge refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Room is pretty good, and inside of refrigerator color so cool;Inside of refrigerator cooling system so nice too, but ice container so small and ice keep go everywhere. No There is no tray to catch ice or water spills and when I take out the crushed ice, it sometimes freezes inside.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stephanie,
We appreciate the review about your experience using the refrigerator.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
New Home, New appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and overall great storage. A little deeper than I was expecting but overall a great purchase
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung rocks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products . Microwave, dishwasher stove and now fridge !! Great sleek look easy to wipe down and stores more then you expect
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Works Great-Looks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for a month or so and love it. As others have said it is LARGE. The Black Stainless Steel looks terrific and we have had no issue with fingerprints...Full Disclosure...No Kids. The ice maker and water dispenser that others have had problems with have been non existent for us. The guy at Best Buy told me that Samsung has addressed and corrected whatever the problem was and best we can tell that is the case. So far this has been a great buy and we are very happy with it. The only thing I do not like is the refridgerator will not go lower than 37 degrees and I would like it a little colder, but it's not a problem. Definitely recommend it.
I would recommend this to a friend























