Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,299.99
Save $300
The comparable value is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well so far good installation team was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and bought all new appliances. Our refrigerator was one wonderful purchase. All the products that we purchased were a Samsung. It did take a little of time for them to all get delivered and installed but we have them all now and we love our Samsung house!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity and VERY quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It's very quiet and very spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ice dispenser not so great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always owned samsung appliances, naturally i wanted a nee fridge that matched my other appliances. Overall i am slightly dissatisfied with the ice maker design / water dispenser. It fits awkwardly and we always end up making a mess on my hardwood floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Has tons of storage in fridge and freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Tons of storage in fridge and freezer. First a large size pizza on the shelf with no problems in the fridge. The ice maker in the door works great and takes up way less soon than those on the shelf style.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transformed the look of my kitchen. Works well too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance at an excellent price. Quick delivery with timely delivery updates. Note that if the item needs to have the doors removed to get it through the doorway into your home/building, the delivery staff will not do that if you haven't paid for "installation" at the time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value. Amazing room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this refrigator. It has amazing room both fridge and freezer side. Freezer has ice maker but on side of door so it doesn't take away from freezer shelving like most new ones have. Fridge has extra door shelves for extra added space. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keep it cool

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but the most important thing works fine for every day use especially with kids

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bad service!Good Refrigerator after self-installat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great . My only issue was with the delivery and supposedly installation. The workers also did a dent on the freezer door of my refrigerator. They rescheduled my installation for a random date which I wasn’t aware of nor notified and definitely didn’t agree on because I wasn’t even in town .

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Ice maker is awful.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for almost a year and half. The fridge and freezer are great. Very roomy keeps the temp you set. Controls are easy to use. Finding the right water filter was a bit of a pain but was found. Absolutely TERRIBLE icemaker. Its tiny and takes forever to make the small amount of ice that it holds. It has a mind of its own. It decides weather you are getting crushed or cubed. It doesn't matter what button you choose. If you are a family that likes ice you will still need to use the top shelf of the freezer for ice trays because you will always be out of ice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brown,

      Thank you for your review. We are here to help with your concerns with the ice maker.

      I have shared a Samsung link below that can help with your ice maker concerns.

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide them this number 1144944026 and it will help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Door handles who needs them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out last refrigerator broke and I saw the reviews on the Samsung. I liked no handles and more cubic feet but it still fit in the same spot as our old one. Good size storage and deep space. The only issue I had so far is where the water comes out as it is a bit awkward in placement of the cup but overall I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! It is a beautiful appliance with lots of space. The finish and no handles makes it easier to clean. It has an alarm to let you know the door is propped open which is very nice also. My only hiccup was programming digital temp settings but I replaced an older fridge that did not have that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Whirlpool fridge a year ago (not from Best Buy) and had a ton of issues with it. We said enough is enough and went to Best Buy to look for a replacement. This fridge was in our budget and it has been great. The ONLY thing I wish it had was a light in the water/ice dispenser on the door...but it’s not a deal breaker!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt Install great on great product everything went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great since I got it! Has been doing exactly what it needs to be doings!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Looks beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space look beautiful .i recommend to other people too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good. Delivery not so much. Another drawer might have been nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung side by side fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge freezer. Works well so far. Ice maker and water dispenser working but plastic seems flimsey. We will have to wait and see how long it will last. So far very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Solid refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and ergonomic. Plenty of room. Not overly noisy.

    I would recommend this to a friend