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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock (3 sec) *Based on a review aggregation of 2023 customer reviews of in-door ice makers from major manufacturers at ApplianceRatings.com
  • SmartThings Stay ahead of water filter updates The SmartThings app notifies you when it is time to change your water filter. Download the SmartThings app to get started Download on the App Store GET IT ON Google Play 100 12:45 Wed, Dec 30 Home Refrigerator 9:45 AM Please change the water filter. Available on Android and iOS devices A Wi-Fi connection and a Samsung account are required
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 3. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 5. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Highly rated by customers for:
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$1,124.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 4688 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,688 reviews
  • Pros mentioned:
    Overall performance

    Decent Stylish Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is exactly what I wanted no complaints I waited to give review so far it’s been a month works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space, water taste amazing, perfect refrigerator for my kitchen.

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And like this product good quality nice price and happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    I love this refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great choice of refrigerator. Aside from having a very nice color, the ref is huge an so spacious too. It meets our needs in stocking foods. Fingerprint resistant too.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome product from Samsung! This refrigerator has everything you need with up to date technology, plenty of storage/room, and simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was really big. I thought going to a side by side I would lose some space, I think I’ve gain space. I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Perfect fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a fridge not too big or small but Just the right size

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • My new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. Priced right to move. I so happy to have an awesome fridge with water and ice dispenser. And it comes with a 10 year warranty.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, great prices. Fast friendly delivery.

    I would recommend this to a friend

  • Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Love the color loves the lighting inside

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Frigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love this product and its' features..especially its' auto climate control..space inside is perfect for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Ice maker issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice fuses. Regular ice dispenser puts out crushed. Impossible to get full sized ice cubes dispensed. Don’t buy this fridge. Ice maker is horrible. Samsung serviced twice in first year. Useless. Water dispenser over shoots my glass. Samsung was no help. The fridge itself is nice. Sleek look too.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CherylR, we understand the importance of a reliable fridge at home. Allow us to help.

      Ensure the glass is in line with the dispenser to prevent the dispensed water from spilling out.

      Here is a guide to help you troubleshoot why your ice maker dispenses crushed ice even if cubed ice is selected. Please click on the embedded word.

      Samsung refrigerator ice dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1149141065) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is Perfect. Everything i needed. Great price..

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my mom's refreshed kitchen, love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great Icebox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy very spacious highly recommend great price

    I would recommend this to a friend

  • Disgusting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In no way is this fridge fingerprint resistant. My refrigerator came with one shelf missing from the door. The water tastes gross, doesn’t come out cold, and the ice comes out cloudy and white. Once the ice melts the water is full of white floating specks in it. Samsung support is no help.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, Amanda. Here are a few links that will be helpful in getting cleaner ice (https://bit.ly/3nvujAO) and better-tasting water (https://bit.ly/3qQ9PEI). ^Lo Samsung

  • Pros mentioned:
    Space

    Great looking value refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for the price. Lots of space for a family of 3.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! This refrigerator brings my kitchen to life!!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    I love this fridge!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large fridge inside and out!! It looks beautiful & keeps everything cool! I like the built-in ice maker that doesnt take up as much space in the freezer as other fridges

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Refrigerator Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband was very happy with the new refrigerator, it has fresh water, ice and lots of space.

    I would recommend this to a friend
Page 10, Showing 181-200 of 4,688 reviews
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