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Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,685 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It’s the same size as our old one but the design allows more storage room inside. I love the ice maker wish there was a light above the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks amazing, I’ve had it for about 2 months now no isssues what’s over the ice works great and they do not get stuck. It keeps everything cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is the shelves are not adjustable. Otherwise great

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the most usable space of any of the refrigerators we looked at. Very spacious!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it 6 months, but it keeps refrigerated items very cold. Package salad stays extremely fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    larger than we anticipated! this fridge is very deep with plenty of storage. the water is slow coming out of the dispenser but overall it’s very large, many shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy. Salesman was very helpful and even guided us in the right direction for a better stove and microwave for even a better price. The delivery was on time if not early and was very kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! It’s bright and roomy inside. The glass shelves make it easy to clean up spills. The only issue is that the outside shows fingerprints really bad so in constantly wiping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m overall very happy with this refrigerator. It’s not too loud. I wish it had a light on water/ice dispenser, but that’s not the end of the world.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look. No more annoying dirty handles! So spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Spacious shelves, lacking drawer space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge offers deep shelves and lots of open space. It is lacking a top drawer and a butter shelf. The inset handles are nice, and I love that the water drip space does not have an insert to keep clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there AngelSharp, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Spacious!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This if a great refrigerator with a lot of space. I can see where lighting may become a challenge when fully stocked. There is NOT a light with the water/ice dispenser, this would have been nice. Overall very pleased with the quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular fridge. The room is deceiving. It is bright and contents are easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    SP-Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side by side refeigerator/freezer provided more space and easier access to frozen items. I miss the deli space in my old model though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent starter fridge. It does what it needs to do but the ice maker is not reliable. If you live in a warmer climate the ice will melt and build up. Leaving you with no ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator great, the delivery guys were great and on time no complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the old side-by-sides

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is wider than my old one. I can fit pizzas flat in the shelves. My friend has a 4 door smart refrigerator with the pull out drawers. After seeing how well my refrigerator functioned, she prefers my side- by-side. Icemaker is in the door which gives more shelving space, which is where you really need it. I like that the ice cubes are smaller than traditional icemakers. Has extra tall dispenser for water bottles. There is no light on the dispenser, which was surprising, I thought all refrigerators had this. The controls on the dispenser do not always respond, which I might call Samsung about. Wondering if mine is just defective or all these models behave that way.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom she loves it. Lots of light and space inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE the fridge, but the water dispenser is still not functioning properly. Have to have the door replaced, but overall I would buy again. A lot bigger than most side-by-side refrigerators.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MegRenee, I would like to thank you for taking the time to share your experience with your new Samsung Refrigerator with us. I am glad to hear you are loving the unit. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this refrigerator has all the features we want. The only annoyance for me is that the water supply has to be turned off before the water filter can be replaced.

    I would recommend this to a friend