Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Good fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge could. The freezer ices up though. Will have to defrost eventually.
I would recommend this to a friend- Pros mentioned:Capacity
Spacious
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really spacious and good for storage. We have enough spaces for stacking up to two weeks of veggies
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the side by side refrigerator! Couldn’t be happier with the brand we chose.
I would recommend this to a friend Stainless steel fridge bargain
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge would highly recommend it great pricing and hardly makes any noise
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stainless steel is the best choice for a fridge. It works amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love it. Great quality for the price!
I would recommend this to a friend - Pros mentioned:Size
Samsung vs Kenmore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the size and style we have a lot of grandkids and the surface of this fridge wipes down without streaks
I would recommend this to a friend - Pros mentioned:Overall performance
Great Value!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. We have had zero issues or complaints with our purchase.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Poor ice-making!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we love the capacity of this product, we are disappointed in the functionality of the ice-maker. The ice-maker is producing a minimum amount of ice over 24 hours. At one point it did not produce any ice cubes in a 10 hour period. The problem has been reported and we are awaiting the resolution from Samsung. Best Buy has been exceptional in their support. If the ice-maker issue is resoved, I will update my rating,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BSWIP,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Thank you for sharing your experience with us.
When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in your water line. You should also routinely dispense or dispose of ice so it doesn't clump up. As a final step, resetting your ice maker may cause it to start working again. You can read more about refrigerator ice maker issues here: http://www.samsung.com/us/support/tro... If you're still experiencing ice maker issues after following the steps in this video, you can contact us online and our team of Samsung Care Pros will help you diagnose, troubleshoot, and repair your Samsung product:
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328475
^Ross
- Pros mentioned:Overall performance
Refridgerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my new fridge . It was at the store on time and I had absolutely no difficulties when I arrived for pick up . All employees were super helpful with every aspect of my experience .
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Refridgerator, congratulations on your new Samsung Refrigerator and really appreciate you sharing your review. We are excited to hear that you are enjoying your new machine. We welcome you to our Samsung family. ^Brad
- Pros mentioned:Design
Samsung 27 ft capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it looks good, lots of room in the freezer with the ice machine in the door and not on the shelves. The finish is nice although still trying to get that plastic rap off of some places. Overall very happy
I would recommend this to a friend - Pros mentioned:Overall performance
Filter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this refrigerator for about 6 months and it works great. Only surprising thing is the filter needs changing quickly.
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. The ice maker is really slow but I think it is a good deal.
I would recommend this to a friend- Pros mentioned:Design
Reliable fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and simple refrigerator but lacks compartment for deli meat and water dispenser doesn't with well with narrow glasses
I would recommend this to a friend - Pros mentioned:Capacity
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it nice and super spacious. Only thing im having issue is the water doesn't have enough pressure. That's why i gave a 4 stars.
I would recommend this to a friend - Pros mentioned:Overall performance
Love everything about it besides the noise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the minimalist aesthetic and excellent cooling, but it's a very noisy fridge!
I would recommend this to a friend - Pros mentioned:Overall performance
Love my appliance
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! 2 years later and going just as strong!!!
I would recommend this to a friend Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love the fridge. Still new though. Wish the ice dispensed better and there was a light and wish the shelves slid in and out. I do recommend it.
I would recommend this to a friend- Pros mentioned:Capacity
Great refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge lots of room in freezer and fridge.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the week that I've had this refrigerator so far, it has been fantastic. The interior space far exceeds the one it replaced. Only qualm would be that the shelves aren't adjustable, but that's not a deal breaker.
I would recommend this to a friend