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Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,685 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator samsung side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design, and the installation by the expert team sent by bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room if you are looking for a refrigerator with that option. I love that it shows no fingerprints from my grandkids. I don’t have to constantly clean the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super star budget fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge, I would say it’s large for the size. Absolutely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Product and Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good like expected. BestBuy delivery service is not great as they unexpected pushed the delivery twice at last moment; total 20 days after it's originally expected. On top of everything, I went to local store at Montgomery, AL. Manager there named John was so unpleasant. He was constantly making fun of my incoviency and made fun my father's medical condition that was intrupted due to delayed delivery of this product. JUST BECAUSE OF JOHN'S RESPONSE, I MAY NEVER DO BUSINESS WITH BESTBUY.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good fridge. The only downside after having it for a month is that the ice maker is on the small side. I decided to make some mojitos and ran out of ice quick and it took a day to fill back up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Our new addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this refrigerator-spacious refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold as Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, what a difference it has made in our household. Beautiful look. Cold as ice. Would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, alot of space, nice look of stainless steel. Ice maker in door is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge at economical pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nice fridge . Has a filter, ice maker and lots of space. The pricing is very good. Excellent electrical efficiency

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    williamh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more room than I anticipated in the refrigerated section and the ice maker mounted on the door opens up a ton of space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the ice systems get stuck frequently, the rest of this refrigerator is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge itself is a great product despite the long wait to receive it. One thing I did not like was even though I paid for delivery they just deliver it and don’t open or plug it in or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the Samsung appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung appliances. Great feel, well thought out layout and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product, specious quite and it does a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s nice and spacious. It’s a huge up grade from the refrigerator I had. My family members have come over and also given me compliments on the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Teeknows, I want to congratulate you on your new Samsung Refrigerator and really appreciate you taking the time to share your customer experience. We are glad to see that you and your family is happy with the machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand, Excellent product, modern and beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator but it didn't fit in my kitchen cause the doors were too thick to open in the location. I did like the size of it and the way the handles were but unfortunately it did not fit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great would of been better if the delivery guys would of hooked the water lines back up when they removed the doors found out the hard way when it leaked everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Keeps everything ice cold. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy and satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick delivery, outstanding communication and installation service by the Geek Squad. The fridge itself is well made and very spacious, love it!!

    I would recommend this to a friend