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Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,685 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Like a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very roomy on both sides. We have so much room for items. The front of it is easy to keep clean. Having the handles hidden is also a nice feature. Makes it easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung won

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of space and awesome water dispenser very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator Great price This is an excellent product with a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Samsung frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator exceeded my expectations and the set up service provided by Best Buy was the greatest too. This refrigerator has plenty of space. The water filter provides great filtered water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Samsung refrigerator it’s spaces and works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reviewing my refrigerator buying experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The purchasing experience was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item. it's a very spacious and bright refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Honest review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the ice maker does not hold enough ice and takes forever to freeze more. Its huge inside and well lit. Another con is that you cant move the shelfs around.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Adub, I want to thank you for taking the time to review your new Samsung Refrigerator. I would like to forward this to our design team for future products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung side-by-side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator. I would recommend this refrigerator. Large capacity, 27.4 cu.ft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great and works even better!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks and works great. I would by it again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This refrigerator is great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Kenmore refrigerator decided to quit during the covid-19 out break in our state. We had it for 14 years so it was due. This Samsung is so much nicer, everything can be seen easily when you open the doors, The water and ice dispenser are a nice addition. I would highly recommend this product. I also would like to mention that best buy did a great job making the refrigerator available for pick up the same day the old one went out even though everything was shut down in our state.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has worked out very well. we had to buy a frig when our other one gave out on us. so it was a quick decision, but we are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge I’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and a very clean finish. My roommates and I have loved it and it’s very spacious for the 3 of us.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator has a lot of overall space to store things. Easy to keep clean

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Lots of room, but Ice machine needs work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge / freezer combo, but the Ice machine is lacking

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it very cute design not a fan of the poor lighting inside though it took forever to get because of the pandemic and it isn't the fridge I actually wanted but I love it none the less

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovevall Sansung products .. Love the quality and design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what i wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i wanted and a great price. we originally bought a different refrigerator that didn't fit and they exchanged it for this one and we even got a little money back

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is totally satisfied!! Just the right amount of space and it’s a side by side just like she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it’s so spacious lots of room but I am missing a shelf on the door I have to call and them know . It’s beautiful otherwise.

    I would recommend this to a friend