Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
new design, enough room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simple design inside and a lot of room available, replaced my 14 years old samsung that has problem that always freeze the insdie fan, this one does not have any issue so far.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well so far. Ice storage bin is smaller than I had before.
I would recommend this to a friend - Pros mentioned:Overall performance
Product and service review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Guys were quick. Took down my door and even leveled my fridge. I couldn't be happier. Can't wait to get the water line hooked up today.
I would recommend this to a friend - Pros mentioned:Overall performance
New side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m loving it, look great. Only had it for over two weeks hopefully it will hold up. Seen some negative or low ratings but so far so good. I really wanted to give it a five
I would recommend this to a friend French doors vs. side-by-side
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my French door refrigerator of the same size with this side-by-side. I find I prefer this style over the French door because both frozen and refrigerated items I use the most are at eye level. I have several Samsung products and feel they are all high quality.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deep space. Only problem is ice maker and getting cubes. Crushed ice is okay.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of noise ice machine just ok but lots of space
I would recommend this to a friendBrand response from Samsung
Posted .We want the best for your refrigerator convenience. Allow us to help you with the noise, BrandonB.
This guide will walk you through the noises coming from the fridge and offer suggestions for steps to take. We strongly suggest watching the YouTube video for further information.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146516315, to help our team pull up your information.
Have a great day!
^Chrystel
1st double door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room available in the refrigerator section as well as the freezer. We have two of these. One with the water and ice in the door and one without.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Beautiful fridge, terrible icemaker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice looking fridge inside and out. My beef is the ice maker is terrible. When I try to get ice it thinks for a while, then slowly starts to grind away and ice slowly drops out. I would say it takes a good 20-25 seconds to full up my 32 oz mug with ice. We got this new Samsung fridge to replace a 20 year old Frigidaire (that still worked fine). The 20 year old Frigidaire had an awesome icemaker. It started dropping ice almost instantly and it kept coming so my mug was full in under 5 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Randell! Thanks for letting us know what you think of the refrigerator. Samsung values your input, and uses feedback like yours to help us in our continuing efforts to improve the overall customer experience. ^Jecca
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for the price. Just make sure you have demo mode turned off tonstart cooling.
I would recommend this to a friend - Pros mentioned:Space
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my refrigerator. It has a lot of room and it has notification on it to let you know when you has had the door open too long I just love it.
I would recommend this to a friend - Pros mentioned:Capacity
Simple and spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel shows very little prints compared to past stainless steel models we have owned. There is a much more space than the flex French door model.
I would recommend this to a friend - Pros mentioned:Space
Huge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. It is huge! It has same measurements as my last fridge but it's deeper, wider, and taller inside. Great for family of 6
I would recommend this to a friend - Pros mentioned:Design
This is my favorit.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new refrigerator. It is big enough and very roomy inside. My favorite part is freezer. It has so much room and well designed to keep your food well organized.
I would recommend this to a friend - Pros mentioned:Capacity
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is big have more that enough space
I would recommend this to a friend - Pros mentioned:Design
Counter depth fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a counter depth fridge that conserves space with in fridge handles you have to go with this fridge. Amd still no dents or scractches as of 1/2022
I would recommend this to a friend Good refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because my current one stop working. I actually like this one much better. My drinks are so much colder. Its been almost 6 months and everything is running good.
I would recommend this to a friend- Pros mentioned:Space
Large capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of storage. the ice maker is on the door and allows two additional shelves at the top of the freezer. A nice feature.
I would recommend this to a friend Kitchen refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Greg this is the 2nd one I gotten and love it
I would recommend this to a friend- Pros mentioned:Overall performance
Solid Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't notice beforehand that the shelves aren't adjustable. That is my only gripe about it. It has been a good refrigerator so far. I would buy it again.
I would recommend this to a friend