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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,685 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and fast cold capabilities. Fridge was freezing cold within an hour already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shaken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and delivery was spot on time. Outstanding features and Samsung is always reliable. Best Buy is my place for appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving thin fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great room. Gets things really cold. Freezer works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator very spacious! . I would recommend this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator features at a great price. This is first purchase of a Samsung brand major appliance and I’m very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. It did make a noise but then it went away. Over all happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Moms Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator of my mother and she's amazed on the space capacity that this refrigerator has. Loves the no smudges feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly and the appliance is everything I could ask for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge! We like the black stainless steel and the having a lot of freezer space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, the size is just right and the price was prefect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Loving this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new fridge. The overall size is great. Strong shelves, even in the doors. The all around air circulation keeps everything evenly cool and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Big size refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel version is nice and sleek. The interior is large enough to fit 1-2 weeks if groceries with room to spare. Freezer has many shelves which is a great convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Franklyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, we like it a lot, the finish in black stainless looks great and goes well with our black appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this purchase. I had some issues getting the water dispenser to work but after some troubleshooting with Samsung I managed to get it right.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Samsung 27" fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator! Shelves are not adjustable but their spaced perfectly for us. Love space in the door for milk and other large containers! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great capacity and nice and sleek. Perfect for our office kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it fits that same space we love the extra space inside. Nice to have an icemaker that works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and perfect refrigerator. It’s a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes too much noise, interior shelves aren't moveable, and the ice dispenser does not have a night light that automatically comes on. Also I prefer door handles on my refrigerator. In essence, I would not purchase a Samsung Refrigerator again for listed reasons.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that this experience is different from what you anticipated. Our goal is to help you out, MFitz.

      The guide below will walk you through the noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video and clicking on the embedded links required for the specific noise.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      I have shared the manual for the shelf removal instructions. Please read page 40 for reference.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147048704, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is a good refrigerator. My last ones were fantastic, it has door in door with a lot of storage spaces.

    I would recommend this to a friend