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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,686 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I love everything about my new refrigerator. Everything works perfect. I love how it has a Selection between crushed ice and cubed ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good products and they serve the customer well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and layout. The ice and water feature is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tahir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product every one much used that its amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pretty but de aware of limited capacity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esthetically speaking, the fridge is beautiful. Fit in with my kitchen perfectly. Capacity wise, is a diferent story. While I knew I did not want a extra large capacity refrigerator, this one seemed like a very good idea since it is only three members in the family. Now, I feel I have very limted space. Fills up quick. I do miss the larger drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It’s spacious and looks great in the kitchen. Feels amazing to upgrade from a top and bottom fridge to a side by side. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great quality. Love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value! Highly recommend. Comparable to the more expensive models. Lots of rooms to store food and ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG Fridge .. all my appliances are from only the Best Buy store and LG is forever in our home ,,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Refrigerator side by side doors work best for me. Miss the deli drawer but still love the space. And who knew that smokey gray stainless is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Everything about it is great. Icemaker is outstanding. Delivery personnel were very polite and knowledgeable. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Loads of Space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge with huge amounts of space. we ended up returning it to get a counter depth version of the same thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this working good no problem so far Best Buy so far stop by and get one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman Ed was awesome. This refrigerator fits perfectly in my space. It’s also roomy. The delivery very guys were also professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fridge is a fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it a fridge it only has one job and it does it as intended. Also very little energy consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. was efficient and orderly on haul away and set up even during the rain downpour. Nice guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator works perfect am very happy with it really recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience bad installation 2 times bad qua

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad delivery Bad installation 9 dent refrigerator doors !!! Frozen freezer!!!! Best Buy says talk to Samsung I bough April 16 2021 final installation after 2 deliveries may 5. Can’t return Very bad service Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there New Samsung Customer,
      It seems that you might be experiencing some issues with your freezer in your Samsung Refrigerator and I would like to make sure that you have the best experience with your appliance. Let us find a resolution to this problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143293412. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is wonderful - everything as advertized. Just what we wanted at a good price. Installation was professional and timely. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I'm in love.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST FRIDGE EVER. I never thought I could have these feelings about a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only do this review for this item. This refrigerator is great. Two workers was professional and very helpful.

    I would recommend this to a friend