Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and easy to use. I love the ice maker. Large freezer
I would recommend this to a friend - Pros mentioned:Space
A lot of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I was so used to a French door fridge that I didn’t give this one any justice. But this fridge has so much space. I truly am loving this.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Side by side doors are little tight in space but looks gods.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents love it. No issues so far my only complaint would be delivery time.
I would recommend this to a friend - Pros mentioned:Overall performance
great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. works great. delivered exactly as told. very helpful staff from buy to delivery. Very happy with product and Best Buy. Thanks
I would recommend this to a friend - Pros mentioned:Space
Samsung fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to move by yourself but great refridgeratorlots of room
I would recommend this to a friend - Pros mentioned:Overall performance
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s awesome fridge raider really love it is so good
I would recommend this to a friend - Pros mentioned:Space
Fridge Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! Plenty of room for everything. The easy open doors are great! No handles to protrude. Very pleased!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Great fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge but it does have an extremely slow ice maker
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is nice and easy to use. It is very easy to clean as well wish the ice maker will be faster, but other than that I love it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NewSamsungfridge, We understand that you have some design concerns with your machine and I would like to forward that over to our design team for future products. Thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Capacity
Best value for your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Plenty of room, easy to clean. Didn't think I would like side by side, but easier than having freezer on bottom (at my age)
I would recommend this to a friend - Pros mentioned:Design, SizeCons mentioned:Ice maker performance
Ice maker sucks!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking Refrigerator, had it over a year. Great size and works well. But, the ice maker really sucks!! Ice gets often stuck and won’t come out and it builds up and makes a mess when you try and clean it out so it will work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, VerdyO!
We want you to be able to enjoy a cold, icy drink made with your ice maker.
If your Samsung refrigerator stops dumping ice, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Here are the links for more details.
Ice does not dispense:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
Ice maker makes small, cloudy, dirty, or clumped ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145286199) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Cons mentioned:Ice maker performance
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ice Maker is a bit small but it works. The rest of the Refrigerator and Freezer is wonderful
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, lots of room. Professuonal delivery and installation. Looks great in my kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice did by side fridge.lots of room. Water and ice make is great
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. The only negative is the ice cube holder is very small.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. It's stylish and has plenty of room
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refringerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Samsung Side by Side Refridgerator.
I would recommend this to a friend - Cons mentioned:Ice maker performance
A nice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice purchase. The only thing I don’t like concerning this refrigerator is the ice maker doesn’t make that much ice.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fantastic. I never thought i could be so excited about a refrigerator
I would recommend this to a friend