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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 4,686 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cute!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. If you are a family of 4 or more, you may need a bigger space. But, otherwise, it's a small, nice refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung ref

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator pretty fast delivery.. 100% Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great. The delivery people did an excellent job setting it up and installing the water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was my mom’s Mother’s Day gift she’s so happy with it, it works amazing,I highly recommend it..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of room. Color is great and it does not shot finger prints.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst Communication with Geek Squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but issues! Wrong address taken then couldn't change the address. Finally got that fixed. Then it got delivered and delivery guys say they cannot install the purchased water line because they weren't plumbers. Had to go back to the store to return the water line. Then the ice maker doesn't work. Finally got someone out and they had to order parts. Day they are supposed to arrive to do the repair, ZERO communication happened. I had to reach out to see when and if someone was coming. Had to do online chat. Was told someone was coming. Afternoon comes around and no one has had any communication. I had to reach out to chat again! Turns out NO ONE was coming. Again, ZERO COMMUNICATION! I wouldn't have known had I not reached out! Worst experience ever! So many people recommended going to the outlet but I don't know if I ever could again because of poor communication from the geek squad! If you receive a great product that provides no issue then maybe the outlet is an option but not if you run into needing some form of a repair! Customer communication must be improved!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just moved in . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved in and needed a refrigerator fast. Best Buy to the rescue. Ordered it on Friday and delivered on Monday. Fits perfectly and now full of food. :)

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Don't look further

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice ever!! Looks nicely at my kitchen and has plenty of space. The ice maker works perfectly, definitely a very good option for a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great buy Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother, and she fell in love with it. she loves all the space it has available for storage, compared to her old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the price rental property so this was more than required

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new refrigerator. It’s an awesome product for the price and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far but wish it had a light for ice maker/ water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Glad I picked Best Buy for this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase and the service of the installers. I had an extra gift when it came a few weeks sooner than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it everything I expected it to be, it was a week late after they canceled my first delivery but after all I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and the fridge has been super reliable! I buy in bulk and it’s good for organizing but not much space for bulk stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with scratches & dent on the left & right door, the top of the refrigerator is missing pieces to the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, looks amazing in our kitchen. It has a ton of space that holds all of the groceries that we purchase for our large family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator. The side by side - no handle look is modern and sleek. At this price point it’s a great buy, got the complete set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so far.. I have zero complaints!! It cooled very quickly after plugging it in for the first time and has been perfect ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was my first new refrigerator buy and so far it has been a great buy with a great price

    I would recommend this to a friend