Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
It’s a fridge…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge even though it took 3 of them to deliver before I got one that worked properly and wasn’t damaged
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung side by side frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig but not sold on the ice maker yet because it ices up and we need to empty it and use a hairdryer to melt the build up
I would recommend this to a friend Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker kind of slow but love the color and features. It says it is fingerprint resistant and is for the most part so happy with that.
I would recommend this to a friendGreat energy saver and quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the multiple shelves for organization in the frig and freezer. Compressor is very quiet and I saw a $20 savings on my energy bill!
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make a little bit of noise but other than that I love the refrigerator
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy made it easy to choose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had fridge for about a month and it is what we wanted.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome! Just what we wanted for our sleek, modern kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design of the refrigerator. The not cooled down very quickly. I am very satisfied with the purchase
I would recommend this to a friend Nice Fridge but damaged with dents inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came damaged with dents all over inside the fridge, was told that it would be replaced. Waiting for the new shipment.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still Getting used to having a side by side it’s just a little too narrow
I would recommend this to a friend- Pros mentioned:Overall performance
Not enough info in JUST the owners manual. Eh?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't come with any "easy" guidelines, just the owners manual. No warranty info. The fridge side froze my fruit and the freezer side just kinda "frosts" up. I turned the temps up in both sides. If you put too much stuff in the door shelves, it won't close very well and stays open. I wish it had more organizing containers on the shelves. It showed pics of them, but mine didn't come with any. But it works and I have ice and water that is filtered. I have no idea which filter to buy to replace it. No instructions there at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help.
Here is a link for troubleshooting steps for your freezer that is too cold, kindly click the embedded words.
Samsung freezer is too cold.
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
The compatible water filter for this model of refrigerator is HAF-QIN.
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147375750) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Cons mentioned:Ice maker performance
Good product and staff
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge except it could use another drawer and larger ice maker
I would recommend this to a friendBrand response from Samsung
Posted .We greatly appreciate your feedback! ^Ty
- Pros mentioned:Space
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge replaced a fridge we always had issues with. This fridge has a great layout abs is very deep.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product, and performs well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with this much needed refrigerator, it is an excellent purchase. It is what I needed because my older model died on me.
I would recommend this to a friend Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this fridge for almost 3 years now and haven't had a single problem with it! Its very easy to change the water filter and to keep the shelves cleaned. Would recommend!
I would recommend this to a friend- Pros mentioned:Size
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has so much space inside! It’a super easy to clean the finger prints off your the front and such a good buy!
I would recommend this to a friend - Pros mentioned:Space
An Excellent Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator is awesome, plenty of room! It lets you know if you leave the door open ! The icemaker is quiet ! I love it !
I would recommend this to a friend - Pros mentioned:Overall performance
Its a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its one of the best refrigerators i ever had and I recommend getting one of these too.
I would recommend this to a friend - Pros mentioned:Capacity
Very good fridge so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good fridge just got it about 3 weeks ago. Nice and big with plenty of room .
I would recommend this to a friend - Pros mentioned:Design
Samsung Fridge is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Love that the handles are part of the doors. Makes it look clean. Easy to use water and ice dispenser.
I would recommend this to a friend